The Langham, London; Europe’s first Grand Hotel, is currently recruiting for an On Call Host to join our talented Palm Court team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
Please note that this is a ‘0’ / casual hour contract.
As an On Call Host, your main focus will be to:
-
provide a warm welcome and engage with all guests
-
ensure that all guests are met and seated at the lounge in a timely and efficient manner
-
ensure the Host desk is set for service every day
-
process accurate billing for guests
-
take accurate reservations
ABOUT YOU
-
warm, confident and welcoming personality
-
excellent interpersonal skills, engaging with our guests
-
ability to manage and prioritise
-
ability to multitask and assist on the floor when necessary
-
have working knowledge of Micros/Open Table
-
carry out administrative tasks when the need arises
YOUR BENEFITS
Financial Wellbeing
- Paid Overtime
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream – a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- Company pension plan
- Life insurance
- Discounts in various high street and online shops
Mental Wellbeing
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards
Physical Wellbeing
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
- Enhanced Sick Pay
- Eye test vouchers
- Cycle2Work scheme
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions
OUR CULTURE
Our company is dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal
