We are looking for a reliable and compassionate individual to join the Patients' Bank team at Roseberry Park Hospital.
This full-time role provides an important cashiering service for service users and staff, helping to ensure patients' financial transactions are recorded accurately and handled with care. You will update patient financial records on a computerised system, support communication with clinical areas, and liaise with external agencies such as the Department for Work and Pensions, Benefits Agency and Financial Protection Team.
The role will also include working at least one day per week at Flatts Lane Centre, supporting the Accounts Payable and Accounts Receivable teams.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
As part of the Financial Control Department, you will provide valued clerical and administrative support to help maintain effective financial systems and services.
You will deliver a daily cashiering service for service users and staff, ensuring all transactions are dealt with accurately, professionally and sensitively.
You will maintain accurate patient personal and financial records on the computerised financial ledger system, including timely updates for new admissions, discharges and deceased patients. You will also communicate clearly with wards and patient areas to support smooth day-to-day processes.
A key part of the role is the safe recording and safekeeping of patient valuables, requiring attention to detail, discretion and a respectful approach.
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention to crisis and specialist care -our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
13 August 2026
Agenda for change
Band 3
£25,760 to £27,476 a year per annum
Permanent
Full-time
346-CORP-092-26-A
Patients' Bank, Roseberry Park Hospital
Marton Road
Middlesbrough
TS4 3AF
United Kingdom
The post holder will work within the Financial Control Department, providing a range of clerical and administrative support while acting at all times in the best interests of patients, staff and the Trust. The role is based across Roseberry Park Hospital in Middlesbrough and Flatts Lane Centre in Normanby.
This is a varied and rewarding opportunity for someone who is organised, accurate and confident working with people and financial information. Please refer to the attached job description for further detailed information about the role and main responsibilities.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
The post holder will work within the Financial Control Department, providing a range of clerical and administrative support while acting at all times in the best interests of patients, staff and the Trust. The role is based across Roseberry Park Hospital in Middlesbrough and Flatts Lane Centre in Normanby.
This is a varied and rewarding opportunity for someone who is organised, accurate and confident working with people and financial information. Please refer to the attached job description for further detailed information about the role and main responsibilities.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
- Able to work in accordance with the Trust Values and Behaviours
- Enthusiastic, self-motivated and organised
- Able to work as part of a team and alone
- Able to work to specific deadlines
- Flexible attitude and approach to work
- Committed to continual quality and service improvement
- Self-aware and committed to continual professional and personal development
- Able to accept and respond positively to feedback from supervision
- Committed to promoting a positive image of people with mental health conditions and learning disabilities
- Committed to promoting a positive image of the finance department and the wider Trust
- 5 GCSE's C and above including English and Mathematics (or equivalent, being Finance related)
- Experience working in an office or mental health environment
- Basic accounting procedures i.e. double entry
- Experience of Oracle Fusion Cloud Financials system
- Numerate and computer literate with basic knowledge of Microsoft Office, including Excel, Outlook and Word
- Effective communication
- Ability to travel independently in accordance with Trust policies and service need (motor business insurance required)
- Able to work in accordance with the Trust Values and Behaviours
- Enthusiastic, self-motivated and organised
- Able to work as part of a team and alone
- Able to work to specific deadlines
- Flexible attitude and approach to work
- Committed to continual quality and service improvement
- Self-aware and committed to continual professional and personal development
- Able to accept and respond positively to feedback from supervision
- Committed to promoting a positive image of people with mental health conditions and learning disabilities
- Committed to promoting a positive image of the finance department and the wider Trust
- 5 GCSE's C and above including English and Mathematics (or equivalent, being Finance related)
- Experience working in an office or mental health environment
- Basic accounting procedures i.e. double entry
- Experience of Oracle Fusion Cloud Financials system
- Numerate and computer literate with basic knowledge of Microsoft Office, including Excel, Outlook and Word
- Effective communication
- Ability to travel independently in accordance with Trust policies and service need (motor business insurance required)
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Tees Esk and Wear Valleys NHS Foundation Trust
Patients' Bank, Roseberry Park Hospital
Marton Road
Middlesbrough
TS4 3AF
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
Tees Esk and Wear Valleys NHS Foundation Trust
Patients' Bank, Roseberry Park Hospital
Marton Road
Middlesbrough
TS4 3AF
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
