Overview
We are seeking a dedicated and professional Dental Nurse/Receptionist to join our dental practice. This role offers an excellent opportunity for individuals passionate about patient care and with strong organisational and communication skills. The successful candidate will be responsible for providing high-quality support to both patients and the dental team, ensuring smooth daily operations within the practice. The position is paid and suitable for those looking to develop their career in dental healthcare.
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
- Assist with patient care, including preparing treatment rooms and supporting dental procedures as required.
- Manage appointment scheduling, confirmations, and rescheduling to optimise practice efficiency.
- Handle patient records accurately using IT systems, maintaining confidentiality at all times.
- Answer phone calls, respond to enquiries, and communicate effectively with patients and staff.
- Support the dental team with administrative tasks such as filing, data entry, and stock management.
- Ensure the cleanliness and organisation of the reception area and clinical spaces.
- Provide excellent customer service by addressing patient needs promptly and courteously.
Qualifications
- Prior experience in patient care or nursing is desirable but not essential; training will be provided for suitable candidates.
- Strong communication skills in English, both written and verbal.
- Good IT literacy, including familiarity with practice management software.
- Excellent organisational skills with the ability to multitask efficiently.
- Compassionate attitude with a focus on delivering exceptional patient care.
- Ability to work effectively as part of a team in a busy environment.
- Professional demeanour with attention to detail and confidentiality.
This role offers an engaging environment where you can utilise your skills in patient care while developing your knowledge of dental healthcare practices. We welcome motivated individuals eager to contribute positively to our practice’s success.
Pay: From £13.50 per hour
Licence/Certification:
- GDC Certificate (required)
Work Location: In person