JOB DESCRIPTION
ABOUT THE OPPORTUNITY
As a Test Centre Administrator for tests, you will play a key role in delivering a secure, professional, and supportive testing experience for candidates. You will be responsible for:
- Checking candidates in and verifying ID documents in accordance with guidelines.
- Setting up and supervising test sessions, ensuring strict adherence to test centre procedures and security protocols.
- Monitoring test-takers during examinations to prevent misconduct and maintain a calm and controlled environment.
- Handling candidate queries and providing clear instructions and support before, during, and after the test.
- Ensuring the smooth running of daily test centre operations including logging incidents and maintaining accurate records.
- Reporting any security breaches, incidents, or candidate concerns to the appropriate line manager.
- Maintaining confidentiality and professionalism at all times, especially when dealing with sensitive candidate data.
At Pitman, we take pride in our high standards—therefore, attention to detail and a commitment to excellent customer service are essential.
WE ARE LOOKING FOR
- A reliable and professional individual with a strong sense of integrity.
- Previous experience in administration, invigilation, customer service, or another detail-focused role.
- Calm and confident under pressure, able to manage multiple tasks while maintaining composure.
- Comfortable working within a structured and secure environment.
- IT literate and able to use systems for test delivery and record-keeping.
- An excellent communicator, both verbal and written, with a friendly and approachable manner.
- Flexible and willing to work varied shifts.
HOURS OF WORK
This is a 0-hour contract position based on-site. Hours will vary depending on test schedules and business needs. Shifts will be scheduled between 9:00am and 5:00pm, Monday to Sunday. Availability to work on Saturdays/Sundays and cover staff absences or peak periods is essential.
Job Types: Part-time, Contract
Pay: £12.71-£13.00 per hour
Benefits:
Work Location: In person
