Job Overview
Build a Career with Martin Industries Group
Location: New Milton, Hampshire
Full-time | Permanent
Are you looking for a career where every day is different, where you can learn new skills, take on real responsibility, and become part of a growing, industry-leading business?
Martin Industries Group is one of the UK's leading distributors of air conditioning, refrigeration and indoor air quality products. For over 20 years, we have supplied major wholesalers, contractors and commercial customers throughout the UK and internationally.
We are now looking for two enthusiastic, motivated and energetic people to join our expanding team. Previous experience in our industry isn't essential—we're looking for the right attitude, intelligence and willingness to learn.
What You'll Do
This is a varied role where you'll become involved in almost every area of our business, including:
- Providing pre-sales product advice and technical guidance.
- Supporting customers after purchase with technical queries.
- Building relationships with wholesalers, distributors and trade customers.
- Processing customer orders accurately.
- Managing returns and warranty enquiries.
- Arranging parcel and pallet deliveries.
- Using our ERP, accounting and logistics systems.
- Managing emails and customer correspondence through Outlook.
- Answering incoming telephone calls and directing enquiries.
- Learning our extensive product range and recommending the right solutions.
- Supporting exhibitions, trade shows and customer events.
- Delivering customer product demonstrations and training (after full training).
- Working alongside every department to develop a broad understanding of the business.
No two days are the same.
We're Looking For Someone Who Is
- Bright, positive and enthusiastic.
- Highly organised with excellent attention to detail.
- Comfortable working with numbers and figures.
- A confident communicator.
- Professional and customer-focused.
- Keen to learn and develop new skills.
- Driven to succeed and build a long-term career.
- Comfortable using computers and learning new software.
- Able to work well within a close-knit team.
- Flexible and willing to take on new challenges.
Previous sales, customer service or office experience would be an advantage, but attitude and potential are far more important than experience.
What We Offer
- Full in-house training across every aspect of the business.
- Genuine career progression opportunities.
- A varied and rewarding role with increasing responsibility.
- Exposure to sales, technical support, logistics and business operations.
- Opportunities to attend UK trade exhibitions.
- Overseas travel opportunities to European exhibitions and Far East manufacturing facilities.
- A supportive and friendly working environment.
- Competitive salary based on experience.
- Performance-related bonuses and long-term career development opportunities.
About Martin Industries Group
Martin Industries Group has built an outstanding reputation by providing expert advice, premium products and exceptional customer support. We work with many of the UK's leading electrical wholesalers, air conditioning distributors and contractors, while also developing innovative technologies that are being adopted internationally.
We believe in investing in people. If you're ambitious, willing to learn and want to become an important part of a growing business, we'll give you the training, support and opportunities to build a successful career.
Apply Today
If you're looking for more than just a job—and want a career where your skills, ambition and commitment will be recognised—we'd love to hear from you.
Please send your CV together with a short covering letter explaining why you'd be a great addition to the Martin Industries Group team.
Pay: £22,500.00-£35,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
Work Location: In person
