Economic incentives, environmental pressures, and regulatory shifts are driving a global move toward the circular economy. Consumers and businesses are already moving away from rigid ownership models in favour of more flexible, affordable access. Yet while big tech has embedded subscriptions in everything from music to software to storage, the $1.5 trillion electronic device market remains deeply underserved.
Until now.
Raylo is the subscription infrastructure for the world's leading electronics brands, powering the circular economy by making devices more accessible, affordable, and flexible for consumers and businesses. The only way customers and manufacturers will make that shift is if it's simple and cost-effective. This is where we come in.
We enable the world's leading electronics brands to shift from single-use to circular, profitable, and customer-centric business models. £70m ARR, growing 58% year on year, with 180,000+ active subscriptions across consumers and small businesses. Profitable, with strong unit economics. And we're trusted by customers too, with a 4.5/5 Trustpilot rating from more than 23,000 reviews.
For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you're done. Behind that sits a sophisticated fintech platform that powers device subscriptions end to end — credit and fraud decisioning, lifecycle operations (logistics, refurbishment, resale, customer care), and the financing engine that lets brands offer subscriptions without using their own balance sheet.
No one else has built the full infrastructure to run electronics subscriptions at scale. We're doing it, and we're building to do it globally. It's a hard problem across technology, operations and regulation, which is why nobody else has cracked it.
Our platform has two sides. Raylo.com gives consumers and small businesses access to premium tech from the world's leading electronics brands. Raylo Pay is our embedded product, enabling brands such as PlayStation and LG to launch their own subscription journeys directly through their DTC and ecommerce channels.
Since 2024, we've circulated over 145,000 devices, given 50,000 of them a second or third life, and cut emissions per device by around 50% compared to the buy-and-discard model. Circularity working in practice, not theory.
We're B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation's Future Fifty.
We're living through a second industrial revolution. AI is a fundamental shift in what a small, hungry team can build. Companies that embrace it will define the next decade. Those that don't won't be competing in the same race. We've made our choice.
At Raylo, AI is woven into how we work, every day. We're generous with it — we don't ration tokens and we don't hedge. Our people use the best models and the best tools, and we expect them to do things with those tools that weren't possible a year ago. Processes that used to be good enough are being torn down and rebuilt. Ops teams are replacing spreadsheets with bespoke tooling they've built themselves. Anyone can query our data layer in plain English and get a real answer in seconds. This is deliberate. We have an opinionated AI strategy and we push it hard.
We give every team their own hackathon. Dedicated time to step back and rebuild their own processes from scratch, with no constraints and no legacy thinking — just a blank sheet and the question: if we were starting today, how would we do this? Some of what comes out goes straight to production. All of it changes how people think about their work.
Technology is the enabler. What we're really building is a culture of craft, where everyone plays to their strengths.
There's something worth noticing in all this. The more we automate, the more human relationships matter. AI gives you back time, and we expect people to spend it on the things no model can replicate — the conversations, the trust, the calls that only come from knowing your craft and knowing your team. Good judgement is what we hire for.
We hire to a high bar. The best people want to work with the best people. You'll be surrounded by people who push you and raise your game. We expect you to do the same for us.
We want every person at Raylo to do the best work of their lives, and enjoy doing it.
Be deeply curious – We thrive on innovation through diverse approaches, views, and people.
Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.
Focus and execute – We have a big vision, but we believe in nailing the most important problems first.
Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.
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Reporting to the Director of Strategy & Analytics, you’ll work closely with cross-functional partners to define and scale Raylo’s global collections and recoveries strategy across products, verticals and markets.
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You’ll use your technical and analytical expertise to champion data-informed decisions that materially improve performance, balancing customer outcomes with strong unit economics as Raylo continues to grow.
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You’ll collaborate closely with internal teams across operations, product, finance and engineering, as well as external partners, to turn insight into action and deliver meaningful, measurable change.
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You’ll bring strong commercial judgement, confidently navigating competing priorities and stakeholders to design strategies that are robust, scalable and aligned with Raylo’s broader objectives.
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Your work will play a direct role in enabling Raylo’s sustainable, circular approach to consumer electronics, ensuring that growth is responsible, efficient and built to last.
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A proven track record with 5+ years of experience in analytics or data-focussed collections and recovery strategy roles
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A 2:1 or higher from a top university, preferably in a STEM or quantitative discipline.
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Using your technical skills (SQL, Python) to get into the details of our collections and recovery strategies, leveraging internal and external datasets to deliver actionable insight into critical business functions.
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The ability to also step back from the detail of the data and think strategically while delivering as part of a larger team.
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Collaborating in a fast-paced environment across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data-driven decision-making and educate others.
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Taking responsibility and ownership for the work in the entire area - if you’re not getting it done, then no one is
Fast-track your career – 40% of our employees are promoted every review cycle (bi-annual)
Exclusive Raylo device lease for employees
Stock options for all employees
Private Medical Insurance
L&D budget to support the skills you value
Hybrid working model– 3 set days in the London Bridge Office (Monday, Wednesday & Thursday)
33 days off, your way – 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you
Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months.
Workplace nursery scheme for major cost savings
We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15-minute call — no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one.
If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know.
- As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process.
At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
