Job Overview
Join our vibrant team as a Golf Operations Assistant, where your enthusiasm and dedication will help create memorable experiences for our guests. In this dynamic role, you will support daily golf course operations, ensure exceptional guest services, and assist in managing the smooth flow of activities on and around the course. This is a golf reception role which includes answering the phone and serving customers, including serving beverages before and after the golfers have played. Ideally you will have good golf knowledge, so you can communicate and intersact with the golfers.
Duties
- Greet and assist guests with check-in, tee times, and course inquiries to foster a friendly atmosphere
- Coordinate daily tee sheet schedules and communicate with players to optimize course flow
- Serve beverages to golfers, answer phones and booking enquiries.
- Handle guest requests promptly, ensuring their experience exceeds expectations
- Assist with organizing tournaments, events, and group bookings to ensure seamless execution
- Maintain cleanliness and organization of clubhouse facilities, including pro shop and hospitality areas
- Monitor safety protocols on the course, ensuring compliance with health and safety standards
Requirements
- Previous experience in hospitality or customer service environments preferred
- Excellent guest service skills with a friendly, approachable demeanor
- Effective communication skills to liaise with team members and guests alike
- Demonstrated organizational abilities to manage bookings, schedules, and operational details
- A proactive attitude with a passion for golf or sports is a plus
- Ability to work weekends on a regular basis
Pay: £12.71 per hour
Expected hours: 10.0 – 20.0 per week
Work Location: In person
