At Nottinghamshire County Council, we are committed to serving our community with dedication and integrity. We believe in creating a supportive environment where every team member can thrive. Join us in making a difference in the lives of our residents!
As a Senior Administrative Supervisor, you will lead our Central Processing Unit (CPU) for Civil Parking Enforcement. You will oversee the processing of over 120,000 Penalty Charge Notices (PCNs) annually for 22 local authorities across the East Midlands. This role is perfect for a confident leader who is ready to make an impact!
In this pivotal position, your responsibilities will include:
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Supervising Staff: Lead a team of up to 25 staff members, ensuring efficient enforcement processes.
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Managing Budgets: Oversee financial processes in line with audit requirements.
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Reporting: Prepare performance reports and presentations for senior managers and partner authorities.
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Continuous Improvement: Support service enhancements and streamline operations.
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Technology Liaison: Act as the key contact for software systems and camera technology used in parking and traffic enforcement.
To succeed in this role, you will need:
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A management or business qualification to NVQ3 or equivalent work experience.
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High-level ICT skills, including proficiency in computerised business systems and spreadsheets.
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A solid understanding of people, performance, risk, and service management principles.
We are looking for candidates who:
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Set an excellent example of customer care and service.
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Motivate and inspire their team to achieve high performance.
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Anticipate customer needs and strive for continuous improvement.
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Uphold the Council’s policies for fairness and respect, setting high personal standards.
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Actively manage risk, health, safety, and safeguarding issues.
At Nottinghamshire County Council, we offer:
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A place to belong: A friendly, inclusive workplace where everyone is valued.
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Professional Development: Opportunities for growth and learning to enhance your career.
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Flexible Working: A modern working environment that supports work-life balance.
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Generous Leave: Enjoy a healthy work-life balance with our leave policies.
Don’t miss out on this fantastic opportunity to lead and make a difference in your community! If you are ready to take the next step in your career, apply now to join Nottinghamshire County Council as a Senior Admin Supervisor!
