Job Description: EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.
We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com .
Role: Regulatory Reporting Analyst – Open Banking
BU/Segment: Banking / Analytics
Location: United Kingdom (Flexible hybrid working in London or Remote)
Employment Type: Umbrella Contract (Inside IR35) to start ASAP
We have a new opportunity for a Regulatory Reporting Analyst to support the expansion of Buy Now Pay Later (BNPL) offerings across European markets.
This role is focused on regulatory reporting, compliance monitoring, and operational governance within open banking frameworks. The successful candidate will work closely with a client-side regulatory lead to build domain knowledge while delivering accurate, timely, and compliant reporting outputs.
The position will suit a junior to mid-level analyst (2–3 years’ experience) with strong exposure to regulatory reporting in banking, payments, or fintech , and the ability to work with data, SQL, and cross-functional stakeholders
As part of your duties, you will be responsible for:
- Generate, validate, and submit regulatory reports aligned to PSD2 and UK open banking frameworks, including:
- Incident and breach reporting (e.g. FCA reporting requirements)
- Fraud, complaints, and redress reporting
- Transactional and operational reporting
- Monitor and report on API performance and availability metrics , including uptime, latency, error rates, and service disruptions
- Support incident classification and breach reporting , ensuring alignment with FCA and relevant regulatory guidelines
- Perform ongoing compliance monitoring , including audit trails for customer consent and data access across open banking journeys
- Investigate reporting discrepancies, operational anomalies, and API performance issues, working with engineering teams to resolve data issues
- Maintain accurate documentation of reporting methodologies, regulatory requirements, and audit processes
- Track reporting deadlines, regulatory calendars, and submission obligations to ensure timely compliance
- Support internal and external audits , regulatory reviews, and information requests
Cross-Functional Collaboration
- Partner with engineering teams to source data, validate reporting outputs, and resolve data quality issues
- Work with product and compliance teams to ensure regulatory requirements are reflected in operational processes
- Engage with stakeholders across engineering, product, compliance, and risk to support reporting and governance activities
Skills and Personal attributes we would like to have:
- 2–3 years’ experience as a Regulatory Reporting Analyst within banking, payments, or fintech
- Hands-on experience with:
- Incident & breach reporting (FCA or equivalent)
- API performance / availability reporting
- Compliance monitoring and audit trails (e.g. consent and data access)
- Complaints handling and redress reporting
- Exposure to PSD2 / Open Banking regulatory reporting frameworks (EU or UK preferred)
- Strong SQL skills and experience working with large transactional datasets
- Experience using observability or monitoring tools to analyse system performance and reporting data
- Ability to independently validate reporting outputs end-to-end
- Strong stakeholder management and communication skills across technical and non-technical teams
- Open banking / payments / fintech environments
- Experience across one or more of:
- Incident & breach reporting
- Audit & record-keeping
- Performance and operational reporting
Nice to Haves
- Exposure to multi-jurisdictional reporting frameworks (e.g. EU PSD2, UK FCA, AU CDR)
- Familiarity with open banking APIs and ecosystem (TPPs, AISP/PISP)
- Experience supporting reporting in newly regulated or evolving markets
To be considered for this role, you must already be eligible to work in the United Kingdom.
