Role Summary The primary objective of this role is to support the delivery of the aftermarket sales, Intake plan and growth targets for Large Commercial, Regional & Business and Helicopter business segments within the assigned territory. Typically, this would be circa $180M pa.
Be part of a small team of Business Development Managers that including oversight, business objectives, performance management and customer relationships.
Key Responsibilities • Identify, develop, and operationalise new routes to market (e.g., partnerships, direct airline/MRO channels, digital platforms) to deliver incremental revenue
- Aids in business development activities for prospects within defined customer segment to support the business strategy.
- Prospects bid opportunities, participates in the preparation of bid responses and the negotiation with potential customers.
- Participates in the development of new customer contact leads for the sales business development team.
- Identifies prospective target accounts and presents to sales business development team.
- Participates in the development of personal customer relationships with prospective accounts to influence opportunities.
- Participates in establishing prospects and developing a professional relationship to understand the customer needs.
- Participates in trade shows at times to increase the visibility of the organization.
- Promote aftermarket spares and repairs services through visits, call and airshows
- Monitor communication channels (emails) and resolve issues to ensure business capture and growth
- Provide secondary (CSR primary) customer point of contact for existing and primary for new customers
- Works with CSR team to ensure business capture and growth
- Works with customer services to ensure timely and satisfactory resolution of issues
- Supports development and deployment of marketing plan
- Supports identification of route cause and execute corrective action to ensure issues resolution
- Gather, collate and feedback market intelligence to the Business Intelligence and Proposal team
- Develop and enhance customer relationships and interactions to ensure business growth.
