Operations Administrator – Water Environmental Treatment Ltd (W.E.T)
About Us
Water Environmental Treatment Ltd (W.E.T Services) is a leading UK provider of Legionella compliance and water treatment services. With over 25 years of experience and 2,000+ sites under management, we deliver business-sensible and reliably simple solutions to clients across healthcare, education, retail, housing, and more.
We pride ourselves on our customer-first approach, innovative service delivery, and commitment to compliance under ACoP L8 and ISO 9001 standards. Our account managers are the heartbeat of our client relationships, ensuring smooth service delivery and exceptional support.
The Role
Reporting to the Customer Delivery Manager, the Operations Administrator will provide assistance to the wider Contracts team through carrying out daily administrative tasks. You will provide support and administration across a variety of functions within the department including account management, planning and fleet.
Key Responsibilities
- Ensure core values, mission statement and correct culture are maintained
- Carrying out day-to-day administrative tasks
- Booking hotels and making travel arrangements
- Making and receiving calls
- Completing and running reports
- Invoicing completed works
- Creating quotations
- Emailing clients
- Assisting with fleet management
- Creating and updating spreadsheets
- Assisting Customer Account Executives
- Assisting with technician resource planning
What We’re Looking For
- Focused with good attention to detail
- Knowledge of MS suites such as Excel
- Able to prioritise high workloads
- Strong communication and organisational skills
- Ability to interpret technical reports and compliance documentation
- A proactive, solutions-focused mindset
- Comfortable working in a busy and fast-paced office environment
- Knowledge of Legionella control or water hygiene (desirable but not essential)
Why Join W.E.T?
- Be part of a company that values customer service excellence, teamwork, and innovation
- Work within a friendly and supportive team environment
- A culture that values its people as well as its results
- Good progression opportunities, with a preference for internal promotion
- Access ongoing coaching and mentoring to assist in personal development
- Enjoy a role where you can make a difference
- Help deliver services that genuinely protect public health
Ready to Apply?
If you’re passionate about client service and want to make a difference in a growing, mission-driven company, we’d love to hear from you
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Application question(s):
- What would make you a good candidate for the Operations Administrator role?
Work Location: In person
