We have an exciting opportunity for a Receptionist/Guest Experience Administrator to join
our Park Operations team, working 20 hours per week, 4 days out of 7
· 10 hours Receptionist
· 10 hours Guest Experience Administrator
As a Receptionist and Guest Experience Administrator you will welcome and assist guests both in person, on the phone and via email with enquiries, offering helpful advice to enhance their future visit and providing a personalised and professional service for those coming in for meetings. The role also includes providing the highest level of guest service to potential guests, booking animal experiences and helping them smoothly through their booking process. The successful candidate will also provide administrative support to the Park Operations Managers, including tasks associated with animal experiences and guest feedback.
The successful candidate must have previous customer service experience and basic IT skills. Excellent organisation and time management skills are essential to the role alongside a friendly and helpful manner with all those you engage with.
Salary: £13,760.35 per annum
· £12.71 per hour for Receptionist hours
· £13.75 per hour for Guest Experience Administrator hours
If you would like to join our unique and vibrant organisation to become a part of the Marwell Family, please view the full candidate brief on our website and send a completed Marwell application form to [email protected]
Interview Dates: 01 & 02 July 2026
Pay: £12.71 per hour
Benefits:
- Discounted or free food
- Free parking
- Life insurance
- On-site parking
Work Location: In person
