Must have 2 plus years of supervising experience
Job Title: Team Leader (Supporting Living)
Location/Branch: Various Locations in and around Sheffield, Worksop, and Doncaster Reports to: Manager / Registered Manager
Shifts: Full-time; occasional flexibility required for operational needs
Salary: £15.50 per hour
Contract Type: Permanent (full time part time and job shares available)
About Us:
Fortix is a leading supported housing scheme empowering vulnerable adults, including those who have experienced homelessness, addiction, and mental health challenges. We are committed to delivering tailored, person-centred support within a safe and well-managed environment.
We are now seeking an experienced Team Leader to join our team and provide leadership, consistency, and operational oversight across our supported accommodation services. This role is ideal for someone with a strong background in supervising support work who is ready to step into a supervisor position and contribute to the ongoing development of staff and service design and delivery.
Right to Work in the UK is REQUIRED AND WE DO NO OFFER SPONSORSHIP CURRENTLY.
Applicants must have the unrestricted right to work in the United Kingdom at the time of application and throughout their employment.
Unfortunately, we are unable to offer Skilled Worker visa sponsorship, Certificate of Sponsorship (CoS), visa transfers, or any other immigration sponsorship for this role. Applications from candidates requiring sponsorship now or in the future will not be progressed.
Job Purpose:
To oversee day-to-day operations, support staff performance, and uphold quality standards across multiple supported housing sites. The Supervisor plays a key role in ensuring that services are safe, effective, and aligned with regulatory and organisational expectations.
Please note - Staff are required to work at least one weekend every month.
Key Responsibilities:
- This role still requires you to engage in direct support work with our residents
- Oversee daily operations across supported housing sites, ensuring smooth running of shifts and support delivery.
- Help manage staff rotas, and respond to staffing needs proactively.
- Provide hands-on supervision, conduct regular 1:1s, probation reviews, and performance reviews.
- Support staff development through training, coaching, and feedback
- Liaise effectively with professionals, families, and external agencies involved in residents’ care
- Ensure all services meet internal policies and external regulatory standards.
- Monitor and report on safeguarding issues, incidents, and compliance matters.
- Support the implementation and review of risk assessments and care plans.
- Conduct quality checks, audits, and contribute to service improvement plans.
- Promote and model best practice in safeguarding, equality, and resident engagement.
Skills and Qualifications Required
- NVQ Level 3 in Health & Social Care or any relevant field (or equivalent).
- Minimum of 2 years’ experience in support work, with at least 6 months in a supervisory or leadership capacity.
- Experience in the addiction, mental health, homelessness, or criminal justice sectors
- Strong working knowledge of safeguarding, risk management, and regulatory compliance
- Computer literacy, with the ability to use care systems software (e.g. Log My Care), manage rotas, and draft reports
- Valid UK Driving Licence (preferred)
Desirable:
- Supervisory or management training/certification
- Knowledge of housing law, benefit systems, or substance misuse recovery pathways
Personal Attributes:
- Strong leadership, delegation, and conflict resolution skills
- Can do attritude
- Resilient and calm under pressure, with excellent emotional intelligence
- A proactive, organised, and flexible approach
- Ability to maintain professional boundaries and model good practice
- Committed to promoting dignity, respect, and empowerment
Training and Development:
- Stay up to date with changes in legislation, policy, and regulatory frameworks
- Participate in reflective practice and continuous professional development
- Attend Fortix training
Join Us:
As a Senior Supervisor at Fortix, you will play a vital role in supporting both our staff and the people who use our services. We offer a dynamic, supportive working environment where leadership is valued and development is encouraged. If you are ready to take the next step in your career and help shape the future of high-quality supported housing, apply today.
Pay: £15.50 per hour
Benefits:
- Health & wellbeing programme
- Store discount
Experience:
- Support Work: 2 years (preferred)
- Supervisory: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
