About the role
We are seeking an organised and dependable Data Protection Administrator to provide administrative support for our data protection and information-governance service activities.
You will help maintain accurate compliance records, coordinate information-rights requests, monitor deadlines and support the management of data protection queries and incidents. You will work with colleagues across the organisation and handle confidential information, so organisation, careful record-keeping, discretion and excellent attention to detail are essential.
Previous experience in data protection is helpful, but we also welcome applicants with strong administrative or case-management experience and an interest in developing a career in this field.
Key responsibilities
- Monitor the data protection support desk inbox and ensure queries are logged, acknowledged and directed to the appropriate person.
- Log and coordinate data subject rights requests, including subject access requests, and monitor statutory deadlines.
- Gather information and records from relevant teams and maintain a clear audit trail.
- Support the review and secure disclosure of information under appropriate supervision.
- Maintain records of personal data breaches, queries, decisions and follow-up actions.
- Help keep records of processing activities, data protection impact assessments, retention schedules and other compliance registers up to date.
- Arrange meetings, prepare agendas and papers, take notes and track agreed actions.
- Carry out routine checks to identify missing, incomplete or overdue compliance information.
- Handle personal and confidential information securely and sensitively.
- Provide general administrative support to Data Protection Advisors and the wider team.
About you
Essential
- Experience in an administrative, case-management, records-management, customer-service or similar role.
- Excellent organisational skills and close attention to detail.
- The ability to maintain accurate records and monitor multiple deadlines.
- Clear and professional written and verbal communication skills.
- Confidence using standard office software, including email, documents and spreadsheets.
- The ability to handle confidential and sensitive information with discretion.
- A calm, helpful and professional approach when dealing with colleagues and members of the public.
- The ability to follow established procedures while recognising when an issue should be escalated.
- A willingness to learn about data protection legislation and good information-handling practices.
Desirable
- Experience in data protection, information governance, legal administration or compliance.
- Awareness of the UK GDPR, the Data Protection Act 2018 or data subject rights.
- Experience coordinating requests or cases subject to formal deadlines.
- Experience using case-management, document-management or compliance systems.
- A relevant administrative, data protection or information-governance qualification.
Job Type: Full-time
Pay: £26,500.00-£28,500.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Enhanced maternity leave
- Health & wellbeing programme
- Work from home
Work authorisation:
- United Kingdom (required)
Location:
- Sheffield S10 2QD (required)
Work Location: Hybrid remote in Sheffield S10 2QD
