A successful receptionist has strong communication skills and plays a key role in delivering an excellent front of house experience. Their primary responsibility is to ensure clients and customers feel welcomed and supported, whether over the phone, via email or in person. Other key duties and skills required for the role include:
- Strong communication skills, particularly the ability to present information clearly
- Resolving customer or client enquiries and communicating messages to relevant team members
- Helping to build rapport with customers and clients by remembering them and their relationship to the business
- Accepting business mail
- Maintaining a professional and polite manner in all customer interactions
- Booking guests in and out
- Producing Bill and taking payments
- Monitoring building security and reporting any suspicious activity to security personnel or senior staff
- Offering refreshments to waiting clients
- Training given with regards to booking system , so familiarity with computers a must
live in available ,
Pay: £450.00 per week
Work Location: In person
