The Wellbridge Practice, Wool
Part-time – 14.5 hours per week, starting pay £12.71 DOE
Join our friendly, patient-focused GP practice and become part of a team that values professionalism, teamwork and delivering outstanding care to our local community.
We're looking for a friendly, organised and enthusiastic Receptionist to join our busy and supportive GP practice. As the first point of contact for our patients, you'll play an important role in creating a positive experience while helping our surgery run smoothly and efficiently.
If you enjoy working with people, thrive in a fast-paced environment and take pride in providing excellent customer service, we'd love to hear from you.
About us
We are a GP practice caring for over 6,000 patients, supported by 7 GPs, our nursing team, phlebotomists and a range of visiting healthcare professionals. We are proud of the supportive environment we've created for both our patients and our staff.
About the role
As a receptionist, you'll be responsible for:
- Welcoming patients and providing a professional, friendly first point of contact.
- Answering telephone and face-to-face enquiries.
- Booking and managing appointments.
- Updating and maintaining accurate patient records.
- Supporting clinicians and the wider practice team with administrative tasks.
About you
We're looking for someone who:
- Has excellent communication and customer service skills.
- Is organised, reliable and able to manage a busy workload.
- Remains calm and professional under pressure.
- Enjoys working as part of a team.
- Has good IT skills and a willingness to learn.
Previous experience in a GP surgery or healthcare setting would be an advantage, but it isn't essential. Full training will be provided for the right candidate.
What we offer
- A friendly, supportive and experienced team.
- Full training and ongoing support.
- Membership of the NHS Pension Scheme.
- Annual leave entitlement that increases with length of service.
- A rewarding role where you'll make a positive difference to your local community every day.
Hours
This is a part-time position working 14.5 hours per week.
Flexibility is essential, as you'll also be expected to provide cover for colleagues during periods of annual leave and sickness. Additional hours are often available. The surgery is open Monday to Friday, 8:00am to 6:45pm, with shifts worked across morning and afternoon sessions.
If you're looking for a rewarding role within a supportive practice where your contribution is valued, we'd love to receive your application.
Please note we will ask for an application form to be completed as well as providing a CV
For more information and an application pack please contact [email protected]
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
