A fantastic opportunity has arisen for a Spa Supervisor to join our team at China Fleet Country Club. Set within 180 acres of beautiful Cornish countryside and just 15 minutes from Plymouth City Centre, we are a leading Country Club offering accommodation, fitness & leisure, golf, dining, beauty, weddings, conferences, and events.
We are looking for a Spa Supervisor to join our team. This is a full-time position, working on a rota basis including alternate weekends.
This is a hands-on role, ideal for an experienced spa professional who is passionate about delivering exceptional guest experiences. Alongside providing a high standard of treatments, you will play an important role in supporting the team and contributing to the ongoing development of the department.
We are committed to supporting your career progression, with access to ongoing training and development opportunities to help you grow and succeed within the business.
Requirements:
- A recognised Level 3 Spa Therapy qualification is essential
- Previous experience in a spa environment, ideally at senior therapist or supervisory level
- Demonstrable experience supporting, guiding or mentoring team members
- A strong commitment to delivering exceptional guest care and service standards
- The ability to take initiative, lead by example, and support the smooth day-to-day running of the spa
Key responsibilities will include:
- Delivering a range of spa treatments to the highest standard
- Supporting and guiding the development and training of the spa team
- Acting as a point of support for the team during shifts, helping to oversee day-to-day operations and ensure a consistent, high-quality guest experience
- Supporting the maintenance of high standards of hygiene, health & safety, and operational procedures within the spa
- Assisting with guest enquiries and supporting the resolution of any issues in a professional and timely manner
- Contributing to the creation and enhancement of our treatment menu
- Assisting with offers and promotions to drive business and guest engagement
- Working closely with management and taking a proactive role in supporting the direction and success of the spa
We are looking for someone who is proactive, enthusiastic, and committed to maintaining excellence in both service delivery and team development.
If you are ready to take the next step in your spa career and join a dynamic and supportive environment, we would love to hear from you.
We offer you:
- Free use of the facilities including golf
- Free parking
- Employee assistance programme
- Access to a retail discount platform
- Discounts throughout the club
- Free warm up driving range balls
Hours: Full time, 40 hours per week
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Store discount
Experience:
- spa environment : 2 years (required)
Licence/Certification:
- Level 3 Spa Therapy Qualification (required)
Work Location: In person
