Overview
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring the smooth operation of the front desk. This role offers an excellent opportunity for individuals with office or administrative experience to contribute to a welcoming and efficient environment. The position is paid and suitable for organised, personable candidates eager to support patients and the dental team.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures
- Manage appointment scheduling, cancellations, and reminders using practice management software
- Answer phone calls promptly, professionally, and courteously, directing calls as necessary
- Maintain accurate patient records and update information as required
- Handle administrative tasks such as filing, data entry, and processing payments
- Liaise with dental staff to coordinate patient care and scheduling needs
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary materials
- Assist with administrative duties related to patient billing and insurance claims
Skills
- Proven office experience or administrative experience is highly desirable
- Excellent organisational skills with attention to detail
- Strong communication skills, both written and verbal
- Friendly, approachable manner with a professional attitude
- Ability to multitask efficiently in a fast-paced environment
- Proficiency in using office software and practice management systems
- Ability to maintain confidentiality and handle sensitive information discreetly
This role is ideal for motivated individuals seeking a rewarding position within a supportive dental team. Candidates should be organised, personable, and committed to delivering outstanding patient service.
Pay: £14.00-£16.00 per hour
Benefits:
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
