An exciting opportunity has arisen for a motivated and focused Administration Team Leader to join the GI Services Team.
The Division incorporates surgical and medical specialties that manage diseases and disorders of the digestive system. The role is responsible for the careful management of RTT pathways and waiting times with direct line management responsibility of 5 Administration Coordinators and 1 Administration Assistant. You will oversee a busy and demanding admissions service, ensuring your team delivers on a range of targets including theatre and outpatient utilization, RTT compliance and waiting list management.
You will be a team player with excellent communication skills and a drive and energy to improve the patient experience. Knowledge of 18 week pathways, cancer waiting times and admissions management would be advantageous.
The ideal candidate will have a patient centered approach and experience of working within a busy NHS team, ideally with strong management or supervisory experience.
You will be responsible for managing a team of 6 staff who look after the Colorectal Surgery Pathway.
You will be responsible for ensuring a smooth running of those services with good utilisation of all resources.
You will be responsible for monitoring RTT compliance and actively seeking ways to reduce waiting times.
You will be able to lead change within your team and contribute to service improvement projects across the GI Surgery team. You will be a key member of the GI Surgery Management team.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
The division incorporates surgical and medical specialties that manage diseases and disorders of the digestive system. The role is responsible for the careful management of the surgical pathways. You will undertake a key role in a busy and demanding elective service, ensuring we deliver on a range of targets including theatre utilisation, RTT compliance and waiting list management.
You will work closely with your colleagues, with a view to providing a streamlined pathway for patients in the service.
You will be located at 250 Euston Road and will be expected to work in a hybrid model (on site and at home).
Come and be a part of the best NHS trust in England to work for, according to our staff*
- UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working .
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
