Join a small and friendly team at our private physiotherapy and well-being clinic in Runcorn; working 11.5 hours per week (Monday 14.45-20.15 & Tuesday 08.45 - 2.45pm).
You must have administration and customer care experience in previous roles. You will be responsible for answering calls and dealing with enquiries from customers, either face to face or over the phone, booking appointments, taking payments and liaising with insurance companies. A solid customer care background is essential, as an important element of the role will be managing the client experience. You must have a can do attitude, enjoy multi-tasking and possess the drive to succeed in a fast paced and complex environment. As the first point of contact for our business, commercial awareness and a professional attitude are essential attributes for this role.
Excellent IT skills and knowledge of Microsoft software is essential. Appointments are booked and reports emailed using our in-house practice management system. You must be logical and methodical, with a good level of numeracy and literacy.
An essential part of the role is a degree of flexibility to be able to help cover sickness and holidays from time to time. Overtime is optional but as a small team we cover each other as and when needed.
The first 3 months of your employment are a probationary period, during which time you will receive work based training. Proposed start date is 1st September 2026.
Please submit both a CV and covering letter.
Job Types: Part-time, Permanent
Pay: £12.71 per hour
Benefits:
Ability to commute/relocate:
- Runcorn WA7 1LL: reliably commute or plan to relocate before starting work (required)
Experience:
- Receptionist: 1 year (required)
- Adminstration: 1 year (required)
Work Location: In person
