About The Housing Network
The Housing Network (THN) exists to provide "More than a Roof", supporting people experiencing homelessness with safe accommodation and the opportunity to rebuild their lives.
We are committed to delivering Better Accommodation, Better Support, Better Partnerships and Better Business by being innovative, dependable, respectful and kind in everything we do.
Role Overview
As a Cleaner within our supported housing services, you will help create safe, clean and welcoming environments for residents. You will maintain communal areas and prepare void properties to a high standard, ensuring accommodation is safe, hygienic and ready for occupation.
You will also play an important role in identifying and reporting safeguarding concerns, working as part of a supportive team and acting as an ambassador for The Housing Network.
Key Responsibilities
- Clean void properties to prepare them for new residents.
- Clean communal areas, kitchens, laundry rooms and shared facilities to a high standard.
- Remove and dispose of rubbish safely.
- Carry out scheduled cleaning in line with contract requirements.
- Ensure communal areas remain safe, clean and free from hazards.
- Complete sharps sweeps where required.
- Report repairs and maintenance issues promptly.
- Follow COSHH guidance and all company policies and procedures.
- Wear appropriate PPE and maintain professional standards at all times.
Working Relationships
Internal
- Residents
- Colleagues
- Maintenance Team
- Management Team
External
- Contractors
- Residents' families where appropriate
Essential Skills & Experience
- Previous cleaning experience, preferably within communal or residential properties.
- High standards of cleanliness and attention to detail.
- Good communication and organisational skills.
- Basic IT skills to report maintenance issues.
- Ability to prioritise workload and work independently or as part of a team.
- Professional curiosity and awareness of safeguarding responsibilities.
- Full UK manual driving licence.
Knowledge & Behaviours
- Understanding of safeguarding and how to report concerns.
- Experience cleaning multi-occupancy or domestic properties.
- Resilient and confident working with people who may have complex needs.
- Professional, reliable and adaptable.
- Committed to teamwork, compliance and excellent customer service.
- Acts with integrity, compassion, professionalism and respect.
Additional Information
- Uniform, ID badge and appropriate PPE must be worn.
- All offers of employment are subject to satisfactory references and a DBS check.
- THN is an equal opportunities employer and welcomes applications from candidates with lived experience.
- Commitment to THN's values: Innovative, Dynamic, Dependable, Respectful and Kind.
Job Types: Full-time, Permanent
Pay: £28,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Health & wellbeing programme
- Referral programme
- Sick pay
Licence/Certification:
- Driving Licence (required)
Work Location: In person
