About us
Midland Lettings is a specialist residential property management company based in Derby, providing professional lettings and property management services to landlords and tenants across Derby and the surrounding areas. We are a modern, customer-focused business with a reputation for delivering a reliable, proactive, and personal service.
As our portfolio continues to grow, we are looking for an organised, motivated, and customer-focused Property Manager to join our expanding team. This is an exciting opportunity to play a key role in the day-to-day management of our residential portfolio, building strong relationships with landlords, tenants, and contractors while ensuring properties are managed to the highest standards.
At Midland Lettings, we believe in investing in our people. Whether you're an experienced Property Manager looking for your next challenge or someone with a solid background in residential lettings and a passion for delivering exceptional customer service, we offer ongoing training, support, and opportunities for career development within a growing independent business.
If you're proactive, detail-oriented, thrive in a fast-paced environment, and take pride in delivering outstanding service, we'd love to hear from you.
Key Responsibilities
- Manage a portfolio of residential properties from move-in to move-out.
- Build and maintain strong relationships with landlords, tenants, and contractors.
- Coordinate and oversee maintenance issues from initial report through to resolution.
- Arrange contractor appointments.
- Conduct routine property inspections, check-ins, and check-outs.
- Process tenancy applications, renewals, rent reviews, and tenancy documentation.
- Monitor rent payments and assist with arrears management where required.
- Ensure compliance with all relevant legislation, including Right to Rent, Deposit Protection, Gas Safety, EICR, EPC, and other regulatory requirements.
- Maintain accurate property records using the company's CRM and property management systems.
- Assist with the growth and retention of the lettings portfolio by delivering an outstanding customer experience.
- Identify opportunities to improve processes and contribute to the ongoing development of the business.
Skills & Experience
The ideal candidate will have:
- A minimum of 2 years' experience in residential property management.
- A strong understanding of UK lettings legislation and compliance requirements.
- Excellent organisational skills with the ability to manage multiple priorities.
- Outstanding communication and customer service skills, both written and verbal.
- Experience using property management software and Microsoft Office.
- A proactive, solution-focused approach with strong problem-solving abilities.
- The ability to work independently while also contributing positively within a team.
Personal Qualities
We're looking for someone who is:
- Professional, personable, and well-presented.
- Highly organised with excellent attention to detail.
- Calm under pressure and able to manage a busy workload.
- Positive, proactive, and commercially aware.
- Passionate about delivering exceptional service and building long-term client relationships.
What We Offer
- Competitive salary of £24,500 - £30,000, depending on experience.
- Performance-related incentives.
- Monday to Friday working hours (08:30am - 5:00pm).
- Office-based role in Derby.
- Company pension.
- Ongoing training and professional development.
- A supportive, friendly team environment.
- Genuine opportunities for career progression within a growing independent property management company.
Apply Today
If you're an experienced Property Manager looking to join a growing business where your expertise will be valued and your career can develop, we'd love to hear from you.
Apply today and we'll aim to review your application within 48 hours. Suitable candidates will be contacted directly.
Pay: £24,500.00-£30,000.00 per year
Benefits:
- Free parking
- On-site parking
Ability to commute/relocate:
- Derby, Derbyshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Property management: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Location:
- Derby, Derbyshire (preferred)
Work Location: In person
