Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.
This role sits within the Corporate Performance and Insights Team at Norfolk and Suffolk NHS Foundation Trust (NSFT), contributing to the delivery of high-quality performance management, data analysis, and reporting across the organisation. The post holder will support the Trust and its localities to improve performance against key targets and KPIs, working in partnership with Business Intelligence and Data Warehouse functions to deliver accurate, timely, and insightful information.
The position plays a central leadership role within the performance team, providing day-to-day operational oversight and line management to Performance Improvement Business Partners. It is responsible for driving a culture of continuous improvement in performance, quality, and data integrity, while ensuring consistent and standardised reporting approaches across the Trust. The role requires strong collaboration with operational, clinical, and corporate stakeholders to translate complex data into clear, actionable insights that support decision-making at locality and board level.
Lead the operational delivery of the performance function, including line management and continuing development of a team of Performance Improvement Business Partners and Locality Information Leads, ensuring high standards of performance, professional development, and delivery.
Oversee the production and continuous improvement of Trust-wide and locality reporting, ensuring outputs are accurate, standardised, and provide clear insight across clinical, quality, workforce, and patient experience metrics.
Provide expert advice, training, and support to stakeholders, translating complex data into accessible insights, and influencing decision-making across operational and executive forums.
Work closely with internal teams to develop and enhance Business Intelligence tools, dashboards, and reporting systems, promoting self-service and efficient access to performance information.
Demonstrate a proactive and self-motivated approach to continuously develop personal expertise, identify opportunities to improve existing processes and systems, and drive innovation in performance reporting and analytical practice.
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
