Location: Douglas, Isle of Man
Closing date for applications: 14th July 2026
We’re excited to offer a fantastic opportunity to join our dedicated Customer Services team.
Our purpose goes far beyond policies and premiums, we’re here to support customers with clarity, confidence, and care as they navigate important decisions. If you’re passionate about delivering exceptional service and enjoy working in a dynamic, people-focused environment, this role could be a great fit for you.
As a Customer Services Administrator, you’ll be at the heart of our customer journey. You will:
Connect with customers, gathering information, offering updates, and providing a genuinely supportive experience.
At Zurich on the Isle of Man, our sense of community is strong and we’re particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.
We have an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
