Safran – Here, we craft excellence together.
At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision
In the UK, Safran Seats specialises in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams across multiple sites.
In the context of our growing activity on MRO, Safran Seats is looking for a MRO Customer Support Administrator to join our team.
Within a multidisciplinary team in our MRO station, you are responsible for managing Customer interface and MRO sales administration.
As such, your are in charge of :
- Processing customer orders
- Offering standard exchanges if relevant
- Building and getting Customer approval for the quotations,
- Being the voice of the Customer in the MRO station, understanding Customer needs and managing priorities in line with Customer expectations
- Managing customer order books, building Expected Ship Dates
- Coordinating internally with other functions in order to meet the performance target
- Invoicing, issuing delivery notes
- Contributing to cash collection
You are a key contributor to Customer satisfaction by maintaining regular and proactive communication.
