Salary: £31,537 - £33,699 per annum (P lus 10% unsocial hours plussage)
Hours per week: 37 hours
Interview date: To be confirmed after shortlisting
Are you looking for a role where you can make a real difference in people’s lives with flexible working options?
Join us as a Care Coordinator in the Urgent Care & Telecare Response team, where you’ll help customers stay in their own homes and avoid unnecessary hospital stays.
In this role, you’ll lead a team of Mobile Responders, providing support and supervision to ensure the highest quality care. You’ll create person-centred care plans, manage risk assessments and work closely with health and care partners. You’ll also ensure that support is delivered on time and that paperwork is compliant with CQC standards.
We’re looking for someone with experience in adult care, strong organisational skills and a commitment to supporting a team. You should be able to work independently, communicate effectively with a variety of professionals and have up-to-date knowledge of relevant legislation. Experience in risk assessment and safeguarding is essential and you’ll need to be comfortable working in a flexible, shift-based role.
If you’re passionate about delivering excellent care and want to join a dedicated team that provides vital support, we’d love to hear from you!
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .
Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer ‑ facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details
Emily Vickery, Team Leader, at [email protected]
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria
Please download and read the role description and person specification carefully before you apply.
Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full-employment-history form and once completed please attach it to your application form.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion
Disability Confident Employer
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).
Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.
Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
