Job Description:
Property Coordinator Receptionist
We are looking for someone for this varied role, to work in our Riviere Towans Office. You will be dealing with Property listings, Property performance analysis, Property level marketing and in Reception, dealing with bookings, enquiries and emails as well as guests and owners who may call into the office. We are offering 20 hours work per week. The days required will be a Wednesday and Thursday 9:00 to 17:00 and Saturday (Reception) 13:00 to 17:00. Some weeks, days may alter to cover other staff but this will be by arrangement. You will be liaising with the General Manager, Reception Manager, as well as other staff and trades.
The successful applicant will have good computer and customer facing skills and ability to discuss customer issues in a competent and cheerful manner.
The job will entail various aspects including:
- Monitoring and maintaining property listings.
- Regular monitoring of property performance.
- Some aspects of marketing.
- In reception, dealing with calls and enquiries in-person, via email and phone from owners and guests.
- Taking bookings & payments.
- Discussing customer raised issues, logging them and passing information to relevant staff.
- This is a varied role, as Property Coordinator and supporting Reception when needed. Further in-depth details will be given at the interview, and full training will be provided.
- What we offer:
- Competitive salary
- Team and supportive environment
- IT support
- Full holiday entitlement
- Training with development and progression
- We are a family business working to ensure both our staff and our guests have the best possible experience. We value all our staff and care about our communities. We encourage new ideas and feel everyone has an important part to play. We look forward to hearing from you.
Education:
- GCSE or equivalent (preferred)
Experience:
- Computer work
- Reception: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
Work Location: In person
Pay: £12.85 per hour
Work Location: In person
