Overview
Join our dynamic veterinary team as a Veterinary Receptionist and become the welcoming face of our brand new veterinary practice! In this vital role, you will be the first point of contact for pet owners and visitors, ensuring a smooth and positive experience from the moment they walk through our doors. Your energetic and organised approach will help coordinate appointments, manage client communications, and support our veterinary team in delivering exceptional care. This paid position offers a fantastic opportunity to grow your skills in a lively environment dedicated to animal health and well-being.
Duties
- Greet clients warmly and professionally, creating a friendly atmosphere for pet owners and visitors
- Schedule appointments efficiently, confirming details and managing calendar updates
- Answer phone calls promptly, providing accurate information and directing inquiries appropriately
- Maintain detailed client records, updating medical histories and appointment notes with precision
- Manage incoming payments, process transactions accurately, and handle administrative paperwork
- Coordinate communication between clients and veterinary staff to ensure seamless care delivery
Experience
- Previous veterinary experience is highly preferred to understand clinical workflows and client interactions
- Strong organisational skills with the ability to multitask in a fast-paced environment
- Excellent communication skills to connect effectively with clients, team members, and vendors
- Ability to remain calm under pressure while managing multiple responsibilities simultaneously
Join us in making a difference in animals' lives by providing compassionate service and efficient support. We’re committed to fostering a positive work environment where your enthusiasm and dedication can shine!
Pay: £25,420.00-£27,727.28 per year
Work Location: In person
