Security Officer Role – Mitie
Location: M-Shah Jajan Mosque, Woking
Job Type: Full-time
Shift Rota: 4on 4off 1100-2300 (12Hour Shifts)
Company Description
Mitie was founded in 1987 and is the UK's leading facilities management and professional services company. It serves a large and diverse client base, including banks, retailers, hospitals, schools, and government offices.
- Over 49,000 employees
- 100+ office locations
- Thousands of customers across the UK
There's no limit to what you can achieve working at Mitie.
Company Values
Delivering the exceptional, every day
Our Purpose:Our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our Promise to Our People: A workplace where you can thrive and be your best every day.
Our Promise to Our Customers: A trusted partner creating exceptional environments, adding value every day.
Core Values & Culture
- We are one Mitie
We work together to deliver a seamless, unrivalled service and support both customers and colleagues.
- Integrity and Trust
These are at the heart of everything we do. We treat others with respect and represent the company with pride.
- We go the extra mile
We solve problems, improve processes, and always keep our promises.
- Diversity makes us stronger
We value different backgrounds and perspectives—everyone has a voice.
- Customer-focused
We act as a trusted partner, putting customers at the centre of everything.
Key Behaviours
- Knowledge of relevant security procedures
- Excellent customer service
- Strong teamwork
- Health & safety awareness
- Effective communication skills
Mitie is committed to building a diverse and inclusive environment where everyone can thrive.
Main Duties
- Maintain a professional presence: determined, trustworthy, attentive, and approachable
- Welcome clients and visitors warmly:
- Issue and manage ID badge's
- Operate:
- Phones
- Emails
- IT systems
- CCTV
- Alarm systems
- Access control (doors and car park)
- Monitor and respond to:
- Suspicious activity
- Potential criminal behaviour
- Maintain control of incidents until emergency services arrive
- Record, report, and escalate incidents to the Account Manager
Person Specification
- Strong team player with a positive attitude
- Ability to work independently
- Previous security experience preferred
- Flexible approach to working hours
- Excellent customer service skills
- Willingness to go above and beyond for clients and visitors
- Strong written and verbal communication
- Ability to remain calm under pressure
Knowledge & Requirements
- Understanding of:
- Health and Safety at Work Act
- Criminal and Civil Law
- Police and Criminal Evidence Act
- SIA Licence - (Door Supervision or Security Guarding) – Essential
- Ability to complete EDBS
Additional Information
- Equal opportunities employer
- Strong focus on diversity and inclusion
- Commitment to employee growth and development
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
