Jewellery Sales Executive – Full Time
At Wongs, every team member plays a part in creating exceptional customer experiences. Our Jewellery Sales Executives are at the heart of this – delivering a professional, friendly, and welcoming service every day.
Established in 1979, Wongs has proudly served Liverpool for over 46 years and is now expanding into Manchester. Our goal is simple: to make buying jewellery an enjoyable, inclusive, and memorable experience, supported by our onsite workshop.
Why Join Wongs?
We don’t just sell jewellery – we help customers celebrate life’s most meaningful moments.
You’ll be part of a supportive, professional team where your contribution truly matters.
Our awards include:
- Retail Jeweller - Jewellery Retailer of the Year 2026
- Retail Jeweller - Bridal Jewellery Retailer of the Year 2026
- Great Place to Work 2025
- Retail Jeweller - Best Independent Jeweller 2025
- Retail Jeweller - Customer Service Excellence 2025
- Liverpool BID Awards - Jeweller of the year 2025
- County Brides - Best Jeweller 2025
- Retail Business of the Year & Overall Winner 2024
- Retail Jeweller - Team of the Year 2024
- Professional Jeweller - Team of the Year 2024
- Marketing Campaign of the Year 2024
- Workshop Professional of the Year 2023
Known as “Where Liverpool gets engaged,” you’ll be part of something special.
About the Role
We’re looking for a part-time Jewellery Sales Executive to join our award-winning team.
Whether you have jewellery experience or come from a luxury retail background, this is a great opportunity to grow your career.
You’ll welcome customers, guide them through their journey, and help create lasting memories.
What We’re Looking For
- Friendly, confident, and customer-focused
- Hardworking with pride in your role
- Well-presented and professional
- Passionate about delivering great service
- Motivated and driven to succeed
- Comfortable using social media
Jewellery experience or JET qualification is a bonus, but not essential.
Key Responsibilities
- Deliver excellent in-store and online customer service
- Advise on products, bespoke pieces, and engagement rings
- Build strong, lasting customer relationships
- Work closely with the wider team
- Maintain high showroom standards
- Support marketing through social media
- Manage sales from enquiry through to aftercare
How You’ll Work
- Keep customers updated and communicate clearly
- Be punctual, prepared, and professional
- Stay proactive during quieter periods
- Take ownership of your performance
- Help keep the showroom clean and welcoming
Benefits
- Bonus scheme
- Staff discount
- Company events
- Free uniform
- Employee Assistance Programme
- 28 days holiday (increasing with service)
- Health & wellbeing support
- Family-friendly policies
- Charity and volunteering opportunities
Ready to join us?
If you’re passionate about jewellery and great service, we’d love to hear from you.
Previous applicants are welcome to apply.
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
- Employee discount
- Store discount
Application question(s):
- Have you achieved a minimum of 5 GCSE’s Grade C (Grade 4) or equivalent, including Maths and English
- Luxury Sales: 1 year (preferred)
Work Location: In person
