Job Introduction
Principal Licensing Officer (Enforcement and Compliance)
We have an exciting opportunity for a new Principal Licensing officer to join our Licensing Services team at Worcestershire Regulatory Services.
As the service continues to grow and expand, taking on further responsibilities due to emerging legislation, this role will focus mainly on managing the Compliance and Enforcement function. The role will work closely alongside the Principal Licensing officer for Policy and the Team Manager providing collaborative support to each other.
A member of a busy, dynamic, changing team, you will be responsible for leading and managing members of the licensing team including licensing technical officers and licensing support officers to ensure delivery of agreed business objectives across the County.
You will supervise officers investigating breaches of both licensing conditions and the law and will be expected to review reports and make recommendations to the relevant legal departments as to the nature of further action. An understanding of the implications of PACE, CPIA and RIPA on investigative processes would be helpful as well as the process of managing enforcement.
Educated to degree level, you will have proven management experience with the ability to work in an ever-changing environment, ensuring the delivery of high-quality professional services in accordance with statutory and non-statutory requirements. A qualification of some sort in Licensing is desirable and experience of managing in a licensing, local authority regulatory or policing environment is essential, ideally with knowledge covering all Licensing functions, including taxi and private hire licensing, Licensing Act 2003, Gambling Act 2005, animal licensing, caravan licensing and street trading.
WRS is an intelligence-led organisation, making decisions of resourcing of activities through a tasking process. You will be expected to lead on such activities and make decisions in relation to how resource is to be allocated. An understanding of the National Intelligence Model or any similar systems for managing enforcement or policing activities will be helpful.
Your role will be pivotal in identifying service priorities, ensuring these are translated into practical plans for action that will be delivered by the team.
What we offer:
In return, you will be encouraged to further develop your skills and experience through a range of training and development opportunities, within a supportive and forward-thinking environment. You will be working alongside a team of experienced professionals, contributing to the continuous improvement of services for the residents of Worcestershire.
As an employee of Worcestershire Regulatory Services, you’ll also benefit from:
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A competitive salary.
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A range of flexible working options.
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Generous annual leave plus the option to buy up to 10 extra days
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Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
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Access to the Local Government Pension Scheme.
To apply, please click on the link below. Your application should be in your own words and reflect your own personal experiences. Please ensure you include a personal statement setting out how you meet the requirements in the job description. This should be no longer than two sides.
If you have a specific question regarding this post, please contact Kiran Lahel, Licensing and Support Services Manager at [email protected]
Closing date: 20 September 2026
Interviews will be held: w/c 28 September 2026
