An exciting opportunity has arisen for a driven Administration Officer with strong values to support our Individual Placement Support (IPS) Employment Service.
IPS is an evidenced based employment service integrated into local mental health teams, helping individuals find and sustain high quality, competitive employment.
Working alongside a Pathway Co-ordinator, the main function of the Administration Officer role is to provide a proactive and comprehensive administration and secretarial service to the IPS team who work across all parts of the Trust. You will undertake a variety of admin duties as assigned by the Service Leads/Team Leads.
The successful candidate will be based at St Nicholas Hospital, Gosforth and the post is full-time (37.5 hours), Monday to Friday (9:00am-5:00pm)
The main duties of the role will include, but are not limited to:
Attending weekly locality based meetings, taking minutes and live typing accurate information into our Electronic Patient record system. Please note, some of these meetings may be in person at other CNTW sites
Preparing and taking minutes at full service business meetings
Monitoring and responding to incoming queries and referrals within a busy shared mailbox in a timely manner
Working closely with the Pathway Coordinator, and managing administrative work together effectively
Supporting recruitment processes
Providing Administrative support during external and internal reviews
Answering incoming calls to our landline and triaging these appropriately
Effective diary management
Typing, formatting and sending confidential letters and reports
Supporting with data management and capture
Other general administrative duties
We are looking for candidates who can confidently display the following attributes:
Ability to be self-directed, motivated and be able to contribute positively within a team
Ability to work autonomously and follow service processes
Ability to change tasks at short notice
Possess excellent customer service skills, often being the face of our service and demonstrating a professional and friendly manner at all times
Be able to demonstrate flexibility, punctuality and reliability
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Please find attached job description for full details.
Advertising date : 9th June 2026
Closing date : 23rd June 2026
We welcome your application.
