About Us
TF Pumps Supplies & Services Ltd is a leading supplier of pumps, pumping equipment, spare parts and engineering solutions to customers throughout the UK. With decades of industry experience, we pride ourselves on delivering excellent service, technical expertise and reliable support to customers across a wide range of industries.
As our business continues to grow, we are looking for a Customer Service & Sales Administrator to join our team and provide essential support to our sales and administration functions.
The Role
This is a varied office-based position that plays an important role in the day-to-day running of the business. The successful candidate will be responsible for handling incoming calls, processing orders, supporting customer enquiries and assisting the sales team with administrative tasks.
Key Responsibilities
- Answer incoming telephone calls and transfer them to the appropriate department.
- Take accurate messages and ensure they are passed on promptly.
- Process e-commerce orders accurately and efficiently.
- Raise and process purchase orders in line with company procedures.
- Liaise with suppliers regarding purchase orders and order status where required.
- Deal with customer enquiries via telephone and email.
- Chase outstanding pro-forma invoices and quotations.
- Maintain accurate customer, supplier and order records.
- Provide general administrative support to the sales and office teams.
- Assist with other office duties as required.
Hours & Working Pattern
- Monday to Friday
- 8:30am – 5:00pm
- Full-time, permanent position
- Salary: £26,500 per annum
About You
The ideal candidate will:
- Have excellent communication and telephone skills.
- Be organised and able to manage multiple tasks effectively.
- Possess strong attention to detail.
- Be confident using computer systems and Microsoft Office applications.
- Be proactive, reliable and able to work independently.
- Have previous administration, sales support or office experience (preferred but not essential).
- Previous experience using Sage 200 would be advantageous but is not essential.
What We Offer
- Salary of £26,500 per annum.
- Full-time permanent employment.
- Friendly and supportive working environment.
- Opportunity to develop your skills within a growing business.
- Company pension scheme.
- On-site parking.
Additional Information
This job description outlines the main duties and responsibilities of the role. From time to time, you may be required to carry out other reasonable tasks and responsibilities to support the needs of the business.
Interviews will be held over weeks commencing 15th and 22nd of June. Please apply with your availability for these dates.
Pay: £26,500.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Application question(s):
- What is your interview availability over weeks commencing 15th and 22nd June?
Work Location: In person
