Job description - summary
On behalf of Nationwide, AMS are seeking an Administrator for a 12 month contract, with the possibility of extension or permanency, working within our Nationwide Building Society Office in Bournemouth, Richmond Hill, BH2 6EP
Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.
What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose:
Banking – but fairer, more rewarding, and for the good of society.
Job description - the role
What you’ll be doing
Working within The Mortgage Works department you will be focusing on admin tasks for existing buy to let mortgages, working through a central work queue completing all tasks assigned to you.
Candidate Profile: Key accountabilities, skills & experience
About you
We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.
What’s the essential and measurable experience and skills required to do this job?
- Follow standard processes and procedures, adhering to company policy
- Manage a high workload on a daily basis
- Ensure compliance
- Work towards maintaining high performance with a combination of productivity and quality
- Demonstrate proficient IT skills, adapt to using multiple applications across a variety of processes
- Work well within a department to complete multiple requests for customers
- Attention to detail and data accuracy is essential
- Make outbound calls to customers to discuss process requirements and procedures
Next steps
What’s on offer?
- Working schedule: Monday – Friday 9am -5pm
- Hourly rate: £14.29 per hour
- Start date – 12/10/2026
- Total hours: 35 hours per week
- Contract length: 12 months with the possibility of extension or permanency
- Hybrid working
- Office location: Nationwide Building Society Office, Bournemouth, Richmond Hill, BH2 6EP
Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.
If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!
Job Reference: AMSCWS01214
