Telesales Account Manager (Internal B2B / Telesales)
Company: Blue Spot Tools
Location: Manchester Distribution Centre & Head Office (M50 / Trafford Park area)
Job Type: Full-Time, Permanent
Hours: 37.5 Hours per week | Monday to Friday (Sociable office hours, no weekends)
Basic Salary: £27,000 per annum
On-Target Earnings (OTE): £32,500 via monthly commission, new business bonuses, and quarterly overachievement rewards
The Opportunity
Are you an ambitious, sales-focused professional looking to build a long-term commercial career with an industry-leading brand?
Founded in 1971, Blue Spot Tools has grown from a local retail origin into one of the UK’s premier distributors of hand tools and DIY products. Today, we supply over 1,300 high-quality product lines to the building, hardware, and DIY marketplaces nationwide.
As leaders and innovators in our sector, we are constantly expanding. We are currently seeking a driven, commercially aware Sales Executive to join our team based out of our modern Manchester distribution centre. With comprehensive internal product training and modern, persona-based sales tools provided, you will be given all the support you need to maximize your earning potential and hit your performance bonuses.
The Role
In this role, you will balance warm account management with active new business growth. You will be the primary point of contact for a portfolio of trade clients while proactively opening and scaling new customer accounts from scratch.
- Account Management: Build strong, trust-based relationships with your existing customer base over the phone, understanding their specific inventory needs and trade challenges.
- New Business Acquisition: Identify, contact, and onboard new trade accounts across the UK, taking them from cold prospects to active, high-volume buyers.
- Targeted Marketing Outreach: Utilize our persona-based sales systems to send tailored marketing materials, product samples, and promotional offers directly to key decision-makers.
- Sales Growth & Upselling: Analyze customer order histories to identify cross-selling and upselling opportunities across our 1,300+ product catalog.
- CRM & Data Management: Maintain accurate records of sales activities, pipeline forecasts, and customer interactions using standard office software (Excel, Word, and internal systems).
What You Need to Bring
We are looking for a motivated sales professional who brings commercial awareness, a great phone manner, and a true drive to achieve targets. While experience in the hand tools or construction supply industry is a bonus, it is not essential—your sales talent and work ethic matter most.
- Experience: Proven track record working in a telesales, internal sales, or B2B account management environment.
- Sales Aptitude: A flair for understanding customer needs, handling objections, and closing sales over the phone.
- Communication Skills: Exceptional listening skills paired with strong, confident interpersonal abilities.
- Technical Proficiency: Competent in using Microsoft Excel and Microsoft Word (PowerPoint experience is useful, but not a dealbreaker).
- Work Ethic: Highly organized, target-driven, and capable of managing your daily calling schedules efficiently.
What We Offer
We invest heavily in the evolution of our business and our people. In addition to a solid basic salary and an uncapped bonus structure, you will receive an industry-leading benefits package:
- Competitive Earning Potential: £27,000 basic salary with realistic year-one earnings of £32,500 OTE via monthly sales commission, new account bonuses, and quarterly overachievement payouts.
- Generous Annual Leave: 26 days of paid holiday plus bank holidays, supported by a Holiday Purchase Scheme and Long Service Leave Enhancement Policy.
- Work-Life Balance: Sociable working hours across a standard 37.5-hour Monday-to-Friday schedule. No late nights, no weekend shifts, and no bank holiday shifts.
- Health & Wellbeing: Access to a comprehensive Mental Wellbeing Support Program and an Employee Assistance Scheme.
- Financial Perks: Company pension scheme, life insurance (after one year of service), and staff discounts across our full product range.
- Depot Benefits: Modern Manchester facility with free on-site parking and a casual dress code.
Job Type: Full-time
Pay: £27,000.00 per year
Experience:
- Telesales: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
