We’re excited to offer a fantastic opportunity to join our ever-expanding organisation, based in a prime City Centre location, just minutes from all major public transport links.
The Role: Inbound Energy Sales Advisor
As an Inbound Energy Sales Advisor, you’ll take calls from new and existing customers, helping them retain or purchase products and services. Your mission is simple: connect, understand, and guide.
You’ll chat. You’ll ask questions. You’ll listen.
Then you’ll clearly explain the products and services that best meet each customer’s needs.
Yes, there are targets, but you’ll be fully supported by a friendly, experienced team every step of the way.
What You’ll Do
- Support existing customers who are moving home and retain them where possible
- Identify and promote sales opportunities across a wide range of products and services
- Provide clear, accurate information to ensure consistency and compliance
- Increase customer retention through exceptional service and genuine connection
What We’re Looking For
Personality goes a long way here. If you can talk to anyone, simplify complex information, and stay positive, even during challenging calls, you’ll fit right in.
You don’t need to be an energy expert. We’ll teach you everything you need to know.
You’ll thrive in this role if you have:
- A professional telephone manner and experience in telesales or a similar role
- The drive to meet and exceed KPIs across productivity, quality, and customer service
- Strong attention to detail and the ability to follow processes accurately and compliantly
- Confidence to deliver consistently strong performance
- The ability to adapt your communication style to different customers
- Enthusiasm, positivity, and a willingness to take on new challenges
- A desire to grow, learn, and stay up to date with products and sales techniques
What We Offer
- Competitive base salary + uncapped commission (top performers earn £35K+ OTE)
- Monday–Friday, 9am–5pm (no weekends)
- A positive, energetic workplace where your contribution truly makes a difference
- Ongoing training and professional development opportunities to equip you with the skills needed for success
- Clear progression routes throughout business (100% of our team managers are homegrown)
- 28 days inclusive of bank holidays, we understand the importance of you getting some down time.
- Supportive and inclusive work environment with a focus on teamwork.
- (Jaaq) Employee Platform – Our people are at the heart of everything we do, so if you are happy, we are happy.
- Referral scheme – know the perfect person to join the team? You could bag up to £300 for a putting a good word in.
- Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future.
Ready to Take the Leap?
We’d love to hear from you.
Submit your up-to-date CV today and our screening team will be in touch soon.
This is a fantastic opportunity to join a growing organisation—and the start of a career with real long-term potential.
Join us in shaping the future of the energy industry and making a real difference for our customers.
Job Types: Full-time, Permanent
Pay: £24,784.00-£35,000.00 per year
Application question(s):
- This is a telesales role, do you have experience in sales?
- Do you have any booked holidays within the next few weeks - If so when are they?
- Do you have a notice period?
Work Location: In person
