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HMRC - Trainee Intelligence Officer - Cardiff

HM Revenue and Customs - Cardiff

Job details

Permanent | Part-time | Full-time £28,341 - £30,323 a year

Benefits

Paid training
Company pension

Qualifications

Driving Licence
English

Full job description

Details

Reference number

362869

Salary

£28,341 - £30,323

Plus an additional Flexibility Payment of £3,900pa during the training period (usually 12 months), increasing to £10,100pa once trained. See 'Benefits' section. New entrants to the Civil Service will start on the minimum salary.

This role requires an additional security check, and you must have a minimum of 5 years consecutive residency in the UK. See ‘Things you need to know’ section.

A Civil Service Pension with an average employer contribution of 27%

Job grade

Executive Officer

Contract type

Permanent

Business area

HMRC - CCG - Risk & Intelligence Services - Intelligence Development Teams

Type of role

Analytical
Intelligence
Investigation
Security

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Cardiff - CF10 1EP

We operate hybrid working, allowing you to work up to two days a week from home, subject to operational demands.

About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

You will be joining the Intelligence Development Team (IDT), which is part of the nationwide Law Enforcement arm of HMRC. We pursue criminals, fraudsters and smugglers who attack the UK Exchequer, and we build intelligence packages for criminal prosecutions. We also work with our colleagues in civil recovery to use all the tools at HMRC’s disposal to prevent and detect serious organised crime. Duties include office based activity and operational work, including surveillance.

These roles are some of the most exciting in Government and Law Enforcement so we’re looking for dynamic and enthusiastic individuals who demonstrate a passion for this interesting and varied work. If you have an open and enquiring mind, love problem-solving and decision-making based on rules, precedent, and in-depth analysis of the intelligence you gather and if you can thrive in a high-pressure environment, adapting to changing priorities and demands, this could be the role for you.

Job description

You will be trained to gather and develop intelligence from a variety of sources. The role requires attention to detail, tenacity, resilience and flexibility. You will need to exercise sound judgment and discretion, applying legislation, policy and procedure.

Key responsibilities will include:

Gathering intelligence.

Complying with legislation by undertaking the role of Disclosure Officer in relation to material, created or obtained during an investigation.

As you will be in receipt of a Flexibility Payment you will need to work additional hours above and beyond a normal working pattern. This commitment includes:

Short notice changes
Some evening/weekend/bank holiday work
Working an additional 275 hours per annum [not required during training]
Being on-call - 1 week in 4, pre-rostered [not required during training]

Please see the Benefits section and attachment for full details.

Attend a live webinar for more information on this role

If you would like to know more, you can attend a 60-minute webinar session via Microsoft Teams, which will include a short Q&A session. These will take place on:

Thursday 1st August 12:00
Wednesday 7th August 18:00

If you would like to attend one of these sessions, please email the RIS Recruitment Service at [email protected] using the subject line “Pod 4 - Intelligence Officer - webinar” and the session you would like to join. You will be sent a link to the meeting closer to the time.

Training

We recruit candidates based on aptitude and potential and will provide full training to give you the skills and experience needed to succeed.

Successful candidates will need to undertake a training period of approximately 12 months. This will include online and on-the-job learning, a 3-week residential course and a 1-day Public and Personal Safety Training course with annual refresher training. The Public and Personal Safety Training includes physical activity and requires an appropriate level of fitness. You must be able to take part in, for example, jogging, stretching and movement exercises, self-defence and restraint techniques.

Throughout the 12 months, you will have a Practical Training Officer to guide you through the process and will receive support from your management team and colleagues.

Successful completion of all training is vital for the role. We provide candidates with as much support as possible but those who do not complete - and pass - all required training, cannot remain in the role and may need to be moved to an alternative role within HMRC. If that is not possible, your employment may be terminated.

Other specialist training may also be required, dependent on the team you are placed in and the changing nature of surveillance work.

Personal development will continue after the initial 12 month period and throughout your career.

Person specification

Please ensure you understand the following requirements before you apply

These exciting roles are unique within HMRC and have specific requirements. Before you apply, it is essential you understand the level of commitment, flexibility and resilience that will be required of you. You must:

Accept this role is physically demanding and requires mobility and fitness
Undertake - and pass - a programme of training which includes a hybrid of residential, online and ‘on the job’ training over approximately 12 months
Work flexible patterns of attendance to meet the requirements of the role
Read the attachments relating to Flexibility Payments

Essential criteria

To be considered for this role, you must meet the following essential criteria:

Hold a full valid UK driving licence at the time of application and be willing to drive official vehicles*.

We recognise that some people cannot drive due to a disability or underlying health condition (as covered by the Equality Act) and may not be able to meet these requirements. Where this applies, you will be able to request these are removed by means of a reasonable adjustment. You will have the opportunity to tell us about any reasonable adjustments if you are offered a post.

To succeed in this role, the following key skills are required:

The ability to work as part of a team, whilst being self-motivated, committed, conscientious and organised, even when completing multiple tasks.
Be able to use your own judgement to gather intelligence and assess evidence.
Be prepared to deal with challenge and/or confrontation.
Have the drive and determination to solve problems, whilst keeping an open mind.
Have an enquiring mind and demonstrate tenacity.
Demonstrate attention to detail, the ability to understand and apply legislation, policy, and procedure.
Have the ability to deal with - and thrive - in a high-pressure environment, adapting to changing priorities and demands.

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective Decisions
Delivering at Pace
Working Together

Benefits

Alongside your salary of £28,341, HM Revenue and Customs contributes £7,652 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

Pension - We make contributions to our colleagues’ Alpha pension equal to at least 27% of their salary.
Family friendly policies.
Personal support.
Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

This role attracts a Flexibility Payment in addition to your salary

Flexibility Payment (FP) has different levels, each of which provides a different type and quantity of flexibility and additional attendance.

Flexibility Payment 1a (whilst training)

FP Level 1a buys flexibility and contactability which enables HMRC to change your work pattern at short notice to meet business needs. FP Level 1a secures 75 or more changes of duty per annum with no upper limit. FP Level 1a is paid whilst you are training, and you will becomes eligible to receive payment one month after taking up duty. FP Level 1a is paid at the rate of £3,900 per annum (irrespective of whether you are in HMRC’s National or London pay areas).

Flexibility Payment 2 (once fully trained)

FP Level 2 buys the flexibility and contactability of Level 1a, plus periods of on call at the rate of 1 week in every 4 (pre-rostered) and 275 additional hours per annum. You will become eligible for FP Level 2 when you successfully complete your training assessment period. This usually takes about 12 months. However, training timescales are estimates and not guaranteed. This will vary depending upon course availability and other factors. FP Level 2 is paid at the rate of £10,100 per annum (HMRC National pay area) or £11,700 per annum (HMRC London pay area).

Note: At FP Levels 1a and 2, your standard hours and additional hours when you become eligible, are flexible to be worked at any time needed by the business including at night time, weekends and public holidays. FP is reviewed annually – on a business needs and personal basis – and may be subject to change. In applying for a position and accepting the FP, you agree that you can and will meet its attendance requirements.

Please read the FAQ document attached as it is important you understand the level and type of attendance bought by FP and the commitments expected of colleagues in this role.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to apply

The selection process consists of 3 stages:

Stage 1. Application

Once you have completed the short application form (basic information, not assessed) you will need to pass 2 Civil Service online tests:

Civil Service Numerical Reasoning Test
Civil Service Verbal Reasoning Test

If you pass the online tests, you will need to return to your application to complete and submit a 250-word Personal Statement.

Your Personal Statement must answer the following questions, using a separate header for each (only use “Q1” and “Q2” as headers to save your wordcount):

Why are you interested in this Trainee Intelligence Officer role?
Why do you think you are suitable for this Trainee Intelligence Officer role?

You can decide how you split the 250-word limit between these two questions, and you must not include any words that could be used to identify you.

At the end of the application you will answer a yes/no question. If you meet any of these criteria, answer 'yes' in the box (but do not tell us which one):

I hold a full current UK driving licence and I am prepared to drive as part of this role, or
I hold a full current UK driving licence but I have grounds to request this requirement is removed as a reasonable adjustment (due to a disability or underlying health condition as covered by the Equality Act), or
I have grounds to request this requirement is removed as a reasonable adjustment (due to a disability or underlying health condition as covered by the Equality Act) and I do not hold a full current UK driving licence

If you do not meet one of the above criteria, you do not meet the essential criteria for this role and should not submit an application.

Applications that do not meet this essential criteria will be rejected at this stage, and your personal statement will not be assessed.

Stage 2. Pre-recorded Strength interview

If your application is shortlisted, you will be invited to submit a pre-recorded video interview to demonstrate your suitability for the role by answering four Strength questions. There is no expectation or requirement for you to prepare for Strength questions in advance, as we are looking for your instinctive natural responses, though you may find it helpful to reflect on what you enjoy doing and what you do well.

This is an example of a Strength question: “I find it difficult to explain my ideas clearly to a wide range of people. How true is that of you?” You typically have 2 minutes to answer each Strength question. You can also look at the Success Profiles framework for further information.

Depending on the number of applications being received, we may omit stage two and progress directly to stage 3.

Stage 3. Face to face interview

If your application is shortlisted, you will be invited to a face to face interview where we will assess Strengths and Behaviours.

The interview will take place with a panel of up to 3 people and will last up to 60 minutes. We recommend you review the Success Profiles Framework and consider how you have demonstrated the Behaviours for this role. Using the STAR format will help you structure your examples. The Success Profiles framework will provide further information.

Interview location will be confirmed prior to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Vacancy timeline

The dates below are approximate, and subject to change:

We anticipate that the Strengths platform will open a week after the advert closes, and will be live for 5 days.
We plan to hold the stage 3 face-to-face interviews from the second week of October. Once announced, we will be unable to offer alternative interview dates.

Appointments

We will offer some of the posts advertised immediately after interview, and some will be filled using the reserve list.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: [email protected] – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – Vacancy ref 362869 & vacancy closing date 11/08/2024’

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Linked vacancies

This vacancy is part of a joint campaign for the same role in other IDT locations. You can submit an application for any of the linked vacancies, and you will only need to complete the application process for your first application. Your scores will carry across and you will be considered for all vacancies that you have applied for. Individual merit lists will be created for each vacancy.

You can find all the linked vacancies that are part of this campaign by searching CS Jobs for the following keyword: IDTnationalEO2024

Integrity declaration

If you are offered a role, you may be asked to complete an Integrity Declaration.

Reserve list

A reserve list will be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we’ll let you know via your Civil Service Jobs account.

Merit List

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

Contact the UBS Recruitment Excellence Team via [email protected] as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Additional Security Information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Important information for existing HMRC contractual homeworkers

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :

RIS Recruitment Service POD4 - use this contact for questions about the role or the assessment process:

Email :

[email protected]

Recruitment team

Email :

[email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.

In the first instance, you should raise the matter directly via [email protected]. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Attachments

Combined TC and OGD Pay English - July 2024

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(docx, 129kB)

IDT EO campaign - FAQs - July 2024

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(pdf, 175kB)

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