Overview
We are seeking a dynamic and highly organized Senior Receptionist to join our team and serve as the welcoming face of our organization. In this vital role, you will manage front desk operations with enthusiasm and professionalism, ensuring a positive experience for visitors, clients, and staff alike. Your proactive approach will help streamline administrative functions, coordinate communications, and uphold the high standards of our workplace environment. If you thrive in a fast-paced setting and enjoy creating a warm, efficient reception area, this opportunity is perfect for you!
Responsibilities
- Take responsibility for day-to-day management of the CEO's diary, ensuring appointments, meetings, visits and commitments are scheduled efficiently and appropriately.
- Arrange and coordinate meetings on behalf of the CEO, including liaising with the internal and external stakeholders, identifying suitable dates and times, booking rooms and arranging any required refreshments or equipment.
- Lead and coordinate the day-to-day reception function.
- Provide guidance to reception colleagues and oversea Business Administrative Apprentice(s).
- Support the effective flow of information between the CEO, senior leadership team, staff and external stakeholders, ensuring messages and enquires are dealt with promptly and appropriately.
- Oversee reception-related administration, including telephone calls, correspondence, visitor management, room bookings, records, supplies and other relevant administrative systems.
- Maintain high standards of customer service, professionalism and presentation, always reflecting the values and reputation of the charity.
Health and Safety
- Carry out Health and Safety procedure, ensuring compliance with Health and Safety standards in all areas.
- Responsibility for day-to-day Health and Safety
Other responsibilities
- The principle role and responsibilities will change from time to time and the post holder is required to undertake any additional duties as deemed appropriate.
- Staff are required to participate in training, meetings or conference considered relevant to the job.
- Staff must carry out their duties with full regard to the rules, policies and procedures and conditions of service contained in the staff handbook.
Experience
- Proven office experience with a focus on front desk or administrative duties
- Strong organizational skills with the ability to multitask efficiently in a busy environment
- Excellent communication skills—friendly tone combined with clear articulation—both in person and over the phone
- Familiarity with office management software and basic administrative tools
- Previous experience in a customer-facing role is highly desirable
- Knowledge of office procedures and administrative best practices
Join us as a Senior Receptionist and be the friendly face that sets the tone for a positive workplace atmosphere! Your energy, attention to detail, and dedication will make a meaningful difference every day.
Pay: From £12.71 per hour
Expected hours: 37.5 per week
Benefits:
Work Location: In person
