GO INSPIRE are trusted to deliver improved communications performance by some of the UK’s most notable household brands in both regulated and non-regulated markets.
Our end-to-end service offering incorporates data insight and analytics, end-to-end outbound and inbound document management, creative design, commercial print, and highly personalised customer communications, across all channels.
We underpin our services with innovative technologies that allow clients to self-serve together with a passion and expertise to deliver our clients’ commercial outcomes.
For any elements not directly provided in-house, we source ‘best-in-market’ products and services from our supply chain, including consumables, alternative formats and accessible media services.
We're Hiring: Account Manager
Are you a relationship-builder who thrives on turning client partnerships into long-term success stories? Go Inspire is looking for an Account Manager to own key customer relationships and drive projects seamlessly from concept to completion — working closely with teams across the business and trusted external suppliers to make it happen.
What you'll be doing:
Relationships & Communication
Build and maintain positive relationships with customer stakeholders, delivering World Class service at every touchpoint
Instigate and attend regular customer meetings to discuss account performance, upcoming projects, and new opportunities
Keep customers in the loop with regular updates on both GI and the wider industry
Provide technical support to help customers achieve their goals
Project Delivery
Ensure every project is delivered on time, in full (OTIF), and to exact customer specifications
Own the project schedule end-to-end — keeping key dates accurate and communicating changes promptly
Populate accurate job information into the MIS and raise accurate Purchase Orders for external suppliers
Provide clear work instructions to internal departments and external suppliers
Manage customer stock requirements in line with GI specifications, including delivery documentation and timely billing/recycling of surplus stock
Commercial & Growth
Identify, agree, and document costs for client invoicing
Invoice all projects within agreed KPIs
Work with Sales and Leadership to protect existing relationships and identify opportunities for account growth
Share feedback across the business to drive continuous improvement on future projects
Partner with Production, Sales, and suppliers to find the most efficient way to deliver every job without compromising customer requirements
What we're looking for:
✅ A strong communicator and negotiator who genuinely understands customer objectives
✅ Excellent planning, organisation, and administrative skills, with sharp attention to detail
✅ The ability to prioritise, multitask, and stay composed under pressure and tight deadlines
✅ A flexible, committed team player who can relate to all areas of the business
✅ Confident using Microsoft Office tools
If you're ready to make a real impact and help our clients grow, we'd love to hear from you.
