Be Part of Something New!
Royal Casino Slots – Brand New Venue | Northampton
Applicants must be aged 18 or over.
Help us launch our brand-new venue!
This is an exciting opportunity to become one of the founding team members at our brand-new Royal Casino Slots venue in Northampton.
We're looking for enthusiastic, customer-focused people who want to be part of something from the very beginning. If you enjoy meeting new people, thrive in a fast-paced environment and love delivering outstanding customer service, we'd love to hear from you.
At Royal Casino Slots, we're committed to creating a welcoming, safe and exciting adult gaming experience. Our venues are modern, immaculately presented and equipped with the very latest gaming entertainment, all delivered with exceptional customer service.
As a member of our opening team, you'll play an important role in creating an unforgettable first impression for our customers and helping establish one of Northampton's newest entertainment destinations.
What we offer
- Competitive bonus scheme
- Full & Part Time Positions
- Full paid training
- Career progression opportunities within a growing business
- Supportive management team
- A varied role where every shift is different
- The opportunity to be part of an exciting new venue from day one
Our venues operate 24 hours a day, 7 days a week, so flexibility to work a variety of shifts, including evenings, nights, weekends and bank holidays, is essential.
We're looking for someone who is:
- Friendly, outgoing and approachable
- Passionate about providing outstanding customer service
- Reliable, honest and professional
- Confident working in a busy environment
- Organised with the ability to multitask
- Comfortable using basic computer systems
- Well presented with a positive attitude
- A great team player
Previous experience in customer service, hospitality, retail or leisure is an advantage, but not essential—we'll provide all the training you need.
What you'll be doing
As a Customer Service Assistant, you'll help create an enjoyable, safe and welcoming experience for every customer by:
- Welcoming customers and creating a friendly atmosphere
- Delivering exceptional customer service throughout every visit
- Promoting our products, services and latest gaming entertainment
- Assisting customers with machine information where appropriate
- Handling cash accurately and responsibly
- Preparing and serving complimentary refreshments
- Maintaining outstanding standards of cleanliness and presentation
- Carrying out key holder responsibilities following training
- Supporting the Venue Manager with the day-to-day running of the venue
- Completing administrative and compliance tasks
- Helping maintain a safe, responsible and fully compliant gaming environment
- Supporting the training and development of colleagues when required
Why join us?
This isn't just another customer service role—it's your chance to help launch a brand-new venue and be part of a team from the very beginning.
If you're energetic, enjoy working with people and want to build a career in a growing business, we'd love to hear from you.
Apply today and be part of the team that brings Royal Casino Slots to Northampton!
Pay: £12.71-£14.21 per hour
Work Location: In person
