Front of House Receptionist
Ferring & Abbots Lodge Dental Practice | Full Time
Some people see reception as answering the telephone and booking appointments.
We don't.
At Ferring & Abbots Lodge Dental Practice, our front of house team shapes every patient's experience. They are the first smile patients see, the reassuring voice when someone is anxious, the calm presence that keeps the day running smoothly and the people who make a busy practice feel welcoming, organised and professional.
We're looking for someone who takes genuine pride in doing things properly.
You'll be naturally organised, comfortable juggling different tasks and able to think ahead rather than simply react. You'll enjoy helping people, communicate confidently and remain calm when the reception desk is busy. Most importantly, you'll be someone others can rely on.
This isn't a role for someone who simply wants to answer phones. We're looking for someone who enjoys taking ownership, notices the small details that make a big difference and wants to become an important part of a close-knit team.
Previous customer service experience is essential, and experience within a private dental or healthcare setting would be an advantage, although it's your attitude, professionalism and willingness to learn that matter most.
In return, you'll join a friendly and supportive practice that believes in investing in its people. We encourage personal development, value initiative and recognise those who consistently go the extra mile. We want someone who is looking for more than just their next job—we're looking for someone who wants to build a long-term career with us.
The role includes:
- Welcoming patients and creating an exceptional first impression.
- Managing appointments, telephone enquiries and patient correspondence.
- Supporting clinicians and colleagues to ensure each day runs efficiently.
- Handling patient payments and maintaining accurate records.
- Helping to maintain the high standards of service and professionalism that our patients have come to expect.
If you're someone who enjoys responsibility, takes pride in your work and would like to become an integral part of a practice that genuinely values its team, we'd love to hear from you.
To apply, please send your CV together with a covering letter explaining why you feel you'd be a great fit for Ferring & Abbots Lodge Dental Practice.
Hours - Up to 44.5 hours per week
Working Pattern- Monday to Saturday
Pay: £10.85-£13.20 per hour
Benefits:
Work Location: In person
