Location: Wimbledon, South West London
Salary: £27,000–£32,000 (depending on experience)
Office based - Monday to Thursday. WFH - Friday
Join one of the UK’s most creative gift companies!
Gift Republic is an award-winning designer and supplier of innovative gifts, games and lifestyle products, supplying some of the world’s biggest retailers across more than 30 countries.
Creativity is at the heart of everything we do. From developing exciting new products to working with leading retailers across the UK, Europe, North America and beyond, no two days are ever the same.
We’re looking for an enthusiastic, organised and proactive Sales Support Administrator to become an integral part of our friendly Sales team. If you thrive in a fast-paced environment, enjoy building relationships and take pride in keeping things running smoothly, we’d love to hear from you.
The Opportunity
This is much more than a traditional administration role.
As our Sales Support Administrator, you’ll play a key role in supporting our Sales team and ensuring our customers receive an outstanding level of service. You’ll work with major retailers around the world, helping coordinate orders, maintaining product information and supporting exciting new product launches.
This is an excellent opportunity to join a growing international business where you’ll develop valuable commercial experience, work alongside an experienced and supportive team, and have genuine opportunities to build your career.
Key Responsibilities
· Provide first-class administrative support to the Sales team, ensuring the smooth day-to-day running of sales operations.
· Process customer orders accurately and efficiently via email and telephone.
· Keep customers updated on orders, deliveries and payment information.
· Respond promptly to customer enquiries and help resolve any issues professionally.
· Manage and update customer sales portals with product information, images and descriptions.
· Prepare and dispatch product samples to key retail customers around the world.
· Maintain customer-specific product listings, pricing sheets and documentation, ensuring all information is accurate and up to date.
· Support the planning and organisation of UK and international trade shows and exhibitions.
· Work closely with colleagues across Sales, Marketing, Design and Operations to deliver exceptional customer service.
· Assist with a variety of sales support projects as the business continues to grow.
About You
We’re looking for someone who enjoys being organised, takes pride in delivering excellent service and thrives in a busy team environment.
You’ll ideally have:
· Experience in a Sales Support, Sales Administration, Customer Service or Office Administration role.
· Excellent organisational skills and exceptional attention to detail.
· The ability to prioritise multiple tasks and work effectively in a fast-paced environment.
· A friendly, confident and professional communication style.
· Strong IT skills, including Microsoft Office, particularly Excel.
· Experience using CRM or ERP systems would be an advantage.
· A positive attitude, willingness to learn and a proactive approach to solving problems.
· A genuine desire to be part of a collaborative and supportive team.
Why Join Gift Republic?
At Gift Republic, creativity and innovation are at the heart of everything we do. You’ll be joining a successful and growing international business where your contribution is genuinely valued.
We offer:
· Competitive salary of £27,000–£32,000, depending on experience.
· Free private healthcare, giving you access to fast, high-quality medical care.
· The opportunity to work with some of the world’s leading retailers.
· A friendly, supportive and collaborative working environment.
· A varied role where no two days are the same.
· Ongoing training and genuine opportunities to develop your skills and progress your career.
· The chance to be involved in exciting new product launches.
· Potential opportunities to travel internationally to trade exhibitions.
Apply Today
If you’re looking for a role where your contribution really matters and you’d like to build your career with one of the UK’s leading gift companies, we’d love to hear from you.
Pay: £27,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
Work Location: In person
