Are you a friendly and organised individual with exceptional interpersonal skills? Do you thrive in a fast-paced environment and enjoy providing top-notch customer service? If so, we have an exciting opportunity for you to join our Premium Private Dental Practice in Horsham, West Sussex as a part-time Dental Receptionist on Mondays, Tuesdays and Wednesdays!
Check our website for practice details at www.allrounddental.co.uk
Benefits:
- Company pension
- Company events
- Employee discount
We are seeking a dedicated and personable Dental Receptionist to be the welcoming face of our dental practice. As the first point of contact for our patients, you will play a crucial role in creating a positive and comfortable atmosphere. Your excellent interpersonal skills will be key in ensuring our patients receive the best possible care.
Key Responsibilities
- Greet and welcome patients with a warm and friendly demeanor.
- Answer phone calls, send and respond to emails.
- Schedule appointments and manage the appointment book efficiently.
- Handle patient inquiries, both in person and over the phone, with professionalism and courtesy.
- Verify and update patient information and medical histories accurately.
- Process patient payments on the dental management software and chase up bad debt.
- Send out recall emails and text messages.
- Send out appointment reminders by text or telephone calls
- Maintain a tidy, clean and organised practice.
- Collaborate with the dental team to ensure smooth patient flow and outstanding care.
- Uphold patient confidentiality and data protection standards.
- Book up the dentists diaries.
- Assist with dental office administrative tasks, such as filing and organising documents/patient records and scanning.
- Daily/Monthly cashing up.
- Assist the Practice Principal/Manager in Practice compliance work where necessary.
- Assist the Practice Principal/Manager in handling complaints.
- Undergo CPD training where/when required.
- Ensure the Practice is opened up and closed down for the day.
- Flexible while maintaining the smooth running of the practice as the prime priority.
Qualifications:
- Previous experience in a reception/admin role is preferred but not essential.
- Experience with any customer management software preferred but not essential
- Exceptional interpersonal and communication skills.
- Excellent organisational skills and attention to detail.
- Proficiency in computer software, including appointment scheduling systems.
- Ability to remain calm and friendly in a fast-paced environment.
- Commitment to maintaining patient confidentiality and privacy.
- A positive and welcoming attitude.
If you are a compassionate and approachable individual with a passion for patient care, we invite you to join our team. To apply, please submit your CV and a brief cover letter highlighting your relevant skills and experience. We look forward to welcoming you to our team at Allround Dental.
Starting date: as soon as possible (however happy to wait for the right candidate)
Hiring one candidate
Rate: Up to£13 per hour
Days/ Hours available:
Mondays 8am to 6pm
Tuesdays 8am to 6pm
Wednesdays 8am to 6pm
Reference ID: Receptionist role Horsham private Dental practice
Job Types: Part-time, Permanent
Pay: Up to £13.00 per hour
Expected hours: 27.0 – 30.0 per week
Benefits:
- Company pension
- Employee discount
- Store discount
Ability to commute/relocate:
- Horsham, West Sussex: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you looking for a temporary or permanent position?
- If you are offered this position, what is the earliest date you would be available to start? Please provide a specific date.
Experience:
- reception: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
