Job Introduction
Job Description
Healthy outcomes start with positive patient experiences.
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37.5 Hours / 5 over 7 days
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£12.92 per hour
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Uniform / Blue Light Card / Perks
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Holiday
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Location is Ipswich Hospital
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: IP4 5PD
Please take the time to read the attached job description
Job Introduction
Healthy outcomes start with positive patient experiences.
As a Porter at Sodexo in Ipswich Hospital, you’ll be an essential part of the hospital’s daily operations — safely moving patients, vital equipment, and medical supplies throughout the site. With professionalism and a friendly approach, you’ll help reduce the stress of hospital visits for patients, staff, and visitors alike.
What you’ll do:
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Safely transport patients throughout the hospital using wheelchairs, beds, trolleys or escorting them on foot.
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Support patient care by assisting clinical teams with patient movements when required.
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Transport medical equipment, specimens, blood products, pharmaceuticals, medical gases and confidential records safely and efficiently.
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Assist with the movement and storage of furniture, equipment and supplies across the hospital.
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Collect, transport and dispose of general, clinical, confidential and recycling waste in line with hospital procedures.
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Deliver mail, goods and materials across the site while maintaining confidentiality and security standards.
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Maintain stock levels and ensure equipment, wheelchairs and trolleys are clean, safe and ready for use.
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Respond appropriately to emergency, evacuation and security situations when required.
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Follow all health and safety, infection prevention and control policies to maintain a safe environment for patients, visitors and colleagues.
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Provide a professional, helpful and compassionate service to patients, visitors and staff at all times.
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Embrace new technologies and ways of working to continually improve service delivery.
What you bring:
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A caring, patient-focused approach with empathy for patients, visitors and colleagues.
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Excellent interpersonal and communication skills.
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A positive, enthusiastic and professional attitude.
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The ability to work independently and as part of a team.
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Strong customer service experience, ideally gained in a frontline environment.
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Physical fitness and the ability to undertake a role involving walking, standing, pushing and pulling for extended periods.
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Flexibility to work shifts, including evenings, weekends, bank holidays and nights where required.
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Good literacy skills and the ability to accurately record information.
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Basic IT skills and confidence using workplace systems and software.
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The ability to remain calm under pressure and respond effectively in challenging situations.
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Previous portering, healthcare, hospitality or customer-facing experience would be advantageous but is not essential.
What we offer:
Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:
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Mental health and wellbeing resources
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Employee Assistance Programme (including financial/legal advice & personal support)
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Free health & wellbeing app with 24/7 virtual GP access
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Discounts on high street brands for you and your family
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Salary finance tools and financial wellbeing resources
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Retirement savings plan and life insurance
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Full training and protective uniform provided.
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Opportunities to gain experience through learning and development.
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Cycle to Work scheme & volunteering opportunities.
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Flexible working and a dynamic team environment
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Competitive pay
Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.
We may close this advert early if we receive a high number of applications — so don’t wait!
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Sodexo Disability, Ability network, So Together, Generations and Origins.
