Job Description
IWFM Direct Tutor
Role Details
Role title IWFM Direct Tutor
Department Academy
Reports to Academy Development Executive
Line manager for N/A
Vision and Mission
Vision
As the pioneering workplace and facilities management body, our vision is to drive change for the
future. To be the trusted voice of a specialist profession recognised, beyond the built environment,
for its ability to enable people to transform organisations and their performance.
Mission
We empower professionals to upskill and reach their potential for a rewarding, impactful career.
We do this by advancing professional standards, offering guidance and training, developing new
insights and sharing best practice.
Role Overview
The IWFM Direct tutor role will work remotely with the Academy team to support and guide
learners during their online studies of the IWFM Qualifications.
The assessor will need to be able to knowledgeable and competent within facilities management
as well as experienced in teaching to answer learner enquiries, provide guidance on the various
unit topics within the qualification and adjust their approach to suit the different learning styles or
backgrounds of learners. The assessor should be able to support and build confidence within
learners towards their assessments without bias or providing direct content for the assessment
answers.
Key Accountabilities
• To support learners during their online studies by providing advice, guidance and
resources:
o To support a diverse range of learners across various qualification levels with
different educational and professional backgrounds and learning styles
o To answer learner queries and questions on the facilities management and
workplace specific and related subject areas
o To provide or direct learners to appropriate resources
o To support and guide learners on their assessments without providing direct content
for their answers
- To notify IWFM of any suspected plagiarism
- To notify IWFM of any identified learners that may be struggling with their current level or
who have exceeded the maximum of three submissions per unit
