Operations Coordinator – Hereford
Full-Time Permanent | Monday to Friday | 8:00am – 4:30pm
ITS Industrial Recruitment are currently recruiting on behalf of our Hereford-based client for an Operations Coordinator to join their busy Operations team.
This is a varied and dynamic role, providing essential administrative and operational support to the Service Team, who are responsible for servicing, repairs and breakdowns.
The ideal candidate will have previous experience in customer service, administration or a similar operational support role, with excellent communication, organisational and IT skills.
Key Responsibilities
- Produce and distribute monthly financial reports on Operations activity.
- Produce job lists, review WIP, and check and chase outstanding jobs.
- Manage the accounts process, including generating and sending invoices twice weekly.
- Request, update and process purchase orders (POs).
- Produce weekly job reports and support the Operations Department with monthly invoicing.
- Manage invoice queries, liaising with the Operations Manager and Accounts Team.
- Provide administrative and operational support during periods of absence or annual leave.
- Chase outstanding quotations and manage customer bookings.
- Support the Operations Manager with data management and data cleansing to maintain accurate records.
- Manage parts returns and chase suppliers for outstanding credits.
- Provide administrative support for engineer meetings, including minutes, registers and resource planning.
- Maintain operational CPD and training records.
- Carry out engineer vehicle checks, ensuring records are accurately maintained and any required actions are followed up.
- Monitor and report engineer stock usage to ensure effective replenishment.
- Provide general administrative support to ensure the smooth running of the Operations Department.
The Ideal Candidate
You will ideally have:
- Previous experience in administration, customer service or operational support.
- Excellent communication and organisational skills.
- Strong attention to detail and accuracy.
- Good IT skills and confidence working with data and reports.
- The ability to prioritise workload and manage multiple tasks.
- A proactive and professional approach.
- The ability to work effectively as part of a busy team.
The Role
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 8:00am – 4:30pm
Location: Hereford
Apply today with your up-to-date CV.
Please note, only candidates who meet our client's requirements will be considered and contacted by the team at ITS Industrial Recruitment.
Pay: £30,000.00-£32,000.00 per year
Benefits:
- Canteen
- Company events
- Company pension
- Free parking
- On-site parking
Experience:
- Microsoft Excel: 1 year (required)
- Microsoft Office: 1 year (required)
- Sales administration: 1 year (preferred)
- Sales support: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
