Hours: Any 5 days out of 7 including one day per weekend working on a bi-weekly rota.
Location: Rugby - Onsite 5 days a week
Salary: £33,000
We are seeking a highly organised and commercially aware Corporate Bookings Coordinator to join our operations team. In this pivotal role, you will act as the key interface between our corporate clients and internal planning, transport, and hub operations teams, ensuring all booking requirements are accurately captured, optimised, and delivered in line with operational SLAs.
You will play a critical role in coordinating collections, returns, and asset flows across the network while proactively identifying efficiencies and delivering high-quality service to our clients.
What you’ll be doing:
- Collate daily forecasts for hub collections, returns, and assets, providing clear insights to planning and transport teams
- Define and optimise routes, volumes, and schedules to drive operational efficiency
- Manage all bookings (collections, returns, SOT, flyers, assets) in line with SLAs and cost efficiency
- Act as the primary client contact, building relationships and ensuring requirements are accurately delivered
- Partner with Commercial teams to support client onboarding and ongoing account needs
- Monitor and analyse performance against KPIs, identifying gaps and driving improvements
- Track ad-hoc and peak volumes, ensuring they are accurately planned and resourced
- Oversee asset availability and coordinate inbound volumes, return trunking, and third-party transport resources
What you’ll bring to the role:
- Proven ability to analyse and interpret large volumes of data
- Experience working within a logistics, supply chain, or operational environment
- Strong understanding of supply chain processes
- Excellent organisational and multitasking abilities
- Strong Microsoft Office skills, particularly Excel and Outlook and familiarity with Transport Management Systems (TMS)
- Confident communicator with the ability to manage multiple stakeholders
- Commercially aware with strong analytical and problem-solving skills
- Experience in data manipulation, modelling, or cost analysis is advantageous
