Job Overview
We are seeking a friendly and efficient Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing excellent customer service while managing administrative tasks in a busy dental practice. This role requires strong organisational skills and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet patients warmly and manage the reception area to ensure a welcoming atmosphere.
- Schedule and confirm appointments, ensuring optimal use of the dentist's time.
- Handle patient inquiries and provide information regarding services, procedures, and policies.
- Maintain accurate patient records and manage billing processes efficiently.
- Coordinate with dental staff to ensure smooth operation of daily activities.
- Process payments and manage insurance claims as necessary.
- Keep the reception area tidy and organised, ensuring all necessary materials are stocked.
- Assist with administrative tasks such as filing, data entry, and correspondence as required.
Requirements
- Previous experience in an office or administrative role is highly desirable.
- Excellent communication skills, both verbal and written, with a strong focus on customer service.
- Strong organisational abilities with attention to detail to manage multiple tasks effectively.
- Proficiency in using office software and dental practice management systems is an advantage.
- Ability to work well under pressure while maintaining a positive attitude.
- A professional appearance and demeanour that reflects the values of our practice.
If you are passionate about providing exceptional service in a dental environment and possess the required skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Part-time
Pay: From £12.71 per hour
Work Location: In person
