Our growing company is looking for an experienced and reliable Accounts Assistant to handle the busy day to day bookkeeping for multiple client membership accounts. Working within a supportive team environment, you will be responsible for all duties relating to chasing debts in a timely fashion and all administration surrounding this. The ideal candidate will enjoy working in a demanding environment with the ability to prioritise and focus on query resolution and reducing aged debts.
Duties & responsibilities
- Chasing outstanding debt daily via telephone and email
- Raising or amending invoices as appropriate
- Setting up and maintaining new member accounts
- Log, resolve and clear member queries in a professional and timely manner
- Identify and recommend improvements to processes for each client
- Implement approved recommendations of processors as required
- In collaboration with the Finance & Admin teams, help to develop the individual
client membership renewal systems to reduce overdue debts
- Make sure the data within client membership accounts are complete and accurate
- Maintain comprehensive, accurate and up to date records of debt chasing actions
- Log all member complaints, compliments & feedback
- Purchase invoice processing
- Paying purchase invoices after gaining approvals via the approval process
- Bank reconciliations – allocating receipts and payments
- Resolving bank reconciliation queries
- Sending out GC links for DD set up
- Taking credit card payments
- Any other ad hoc duties as required
Skills & Experience:
- UK Driving Licence
- Excellent verbal and written communication skills
- IT skills, and an ability to use all Microsoft Office packages
- Experience using Xero Accounts preferable
- Have previous, up to date experience in Credit Control
- Methodical and well organised
- Work on own initiative as well as being an excellent team player
- Be able to build good relationships with client members
- You will be comfortable communicating with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority
- Strong organisational and time management skills and able to prioritise tasks.
- Strong accuracy and numerical skills with an eye for detail
- You will need to be able to manage multiple client accounts
- Have a positive enthusiastic and flexible attitude
- Be able to work well under pressure
- Experience of compiling and summarising information
- Respond to routine customer email enquiries, in a timely manner, delivering high
quality customer service.
- Process admin tasks
- You are comfortable working in teams and have well-developed interpersonal
skills;
- You must be able to work independently, follow instructions, problem solve and manage your workload.
Pay; £26,000 - £27,000 pro rata
Private Medical
Laptop
Phone
Flexible Working
Birthday Bonus
Job Type: Full-time
Pay: £26,000.00-£27,000.00 per year
Benefits:
- Company pension
- Flexitime
- On-site parking
- Private medical insurance
- Work from home
Work Location: Hybrid remote in Colchester CO6 2QB
