22 hrs per week
DUTIES AND RESPONSIBILITIES
- Answering the telephone and dealing with patients’ enquiries
- Dealing with patient enquiries received via our electronic access system AskmyGP
- Greeting patients and directing them to the doctor/practice nurse
- Extracting patients’ medical records when requested and filing them away again
- Making telephone calls on behalf of the doctor to patients, the hospital etc.
- Correspondence – sort and stamp the post. Scan letters re patients onto the computer in accordance with practice procedures and ensure documents are forwarded to appropriate person.
- Computer work – input information onto the computer, eg patient registrations and other information as instructed by the practice manager.
- Scan documents and email to other healthcare professionals
- Repeat prescriptions – receive requests for repeat prescriptions and process these both electronically and printed and forward to GP for authorising
- Carry out any other administrative or clerical procedures as requested by doctors or the Practice Manager.
- Provide cover for absences due to sickness and holidays
EXPERIENCE
- Previous experience working within a primary care setting is preferred
- Familiarity with SystmOne medical software would be an advantage
- Knowledge of primary care administrative operations and procedures
- Strong attention to detail and accuracy in data entry
- Excellent communication skills, both written and verbal
As a Medical Receptionist you will provide administration support for the practice, clinicians and patients to contribute to an excellent service. You will be working as part of a supportive team. Excellent communication skills and team work is required.
If you are a motivated individual with experience in healthcare settings, we encourage you to apply for this position.
Please note that this is not a complete job description. The full job description will be provided upon request.
Job Types: Part-time, Permanent
Pay: £12.71 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Free flu jabs
- On-site parking
- Sick pay
Work Location: In person
